ADMINISTRATIVE COORDINATOR 3

State of Louisiana; Lafayette (LA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance Coverage

Parental Leave

Holidays

Leave Accrual

Retirement Plans

Professional Development

Job summary

State of Louisiana seeks an Administrative Coordinator to join the Acadiana Area Human Services District in Lafayette. You will be part of an administrative support team delivering reception, admissions interviews, switchboard operations, and client services.

The role supports the Tyler Behavioral Health Clinic with standard hours 8:00am–4:30pm, Monday–Friday. Minimum qualifications require two years of administrative services experience; experience substitution credits semester hours toward

Qualifications

• Two years of experience in administrative services.
• Experience substitution: every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Responsibilities

• Providing an array of administrative support functions to clients as well as to professional staff of the Tyler Behavioral Health Clinic.
• Admissions and Financial interviewer
• Switchboard Operator
• Receptionist.

Skills

Administrative support

Customer service

Job description

About This Job

The mission of the Acadiana Area Human Services District is to improve the quality of life for the citizens of Acadiana who have behavioral health and/or intellectual/developmental disabilities.

We’re seeking a friendly, detail-oriented individual to join our team!

If you are someone who thrives in a busy, customer-service-focused setting, is passionate about making a difference, and has the ability for staying organized, while maintaining a smooth and efficient working environment, then this is the position for you.

An Ideal Candidate Should Possess The Following Competencies

Accepting Direction

The ability to be open and willing to follow guidance or instructions.

Communicating Effectively

The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Demonstrating Accountability

The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Thinking Critically

The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Minimum Qualifications

• Two years of experience in administrative services.

Experience Substitution

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

As an Administrative Coordinator, you will function as a member of an administrative support staff team.

• Providing an array of administrative support functions to clients as well as to professional staff of the Tyler Behavioral Health Clinic.
• Admissions and Financial interviewer
• Switchboard Operator
• Receptionist.

Position – Specific Details

• Location: Acadiana Area Human Services District – Tyler Behavioral Health Clinic in Lafayette, LA
• Appointment Type: Probational or Promotional
• Work Schedule: Work hours are 8:00am to 4:30pm, Monday – Friday

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program

Insurance Coverage

More information can be found at https://info.groupbenefits.org/

Parental Leave

Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement

State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To)

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.
• I follow direction with reminders and often need clarification or support.
• I follow direction reliably, adjust to feedback, and complete tasks on time.
• I adapt quickly, follow through, and help others adjust as needed.

02

ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

04

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?

• I avoid responsibility, deliver poor work, and resist feedback.
• I take ownership when prompted and meet basic expectations.
• I own results, meet standards, and respond to feedback professionally.
• I drive high performance, prevent issues, and model accountability.

06

DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

• Required Question