Recovery Analyst 1-2
State of Louisiana
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Job summary
Louisiana Department of Health seeks a SNAP Recovery Analyst to ensure accurate overpayment claims for SNAP, FITAP, and KCSP programs. You will review cases, determine correct overpayments, and monitor deadlines while maintaining thorough documentation and protecting public funds.
Ideal candidates will bring strong analytical skills, attention to detail, and adherence to policies. The role emphasizes ethics, integrity, and responsible stewardship in a statewide setting.
Qualifications
- Four years of experience in social services; OR six years of full-time work experience in any field with one year in social services; OR a bachelor’s degree with one year in social services; OR an advanced degree in a related field.
Responsibilities
- Review case information to identify and establish overpayment claims for SNAP, FITAP, and KCSP programs.
- Determine applicable period and amount of overpayments based on case findings and program requirements.
- Monitor discovery dates and prioritize claims approaching federal deadlines.
- Process and establish overpayment claims accurately and within required timeframes.
- Maintain complete documentation to support overpayment claims and recovery efforts.
- Ensure compliance with federal requirements while protecting state and federal funds.
- Identify findings that support fraud prevention and improve recovery efficiency.
Skills
Education
Job description
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Join the team as a SNAP Recovery Analyst and make a meaningful impact by ensuring overpayment claims are accurately and timely established for SNAP, FITAP, and KCSP programs. Your work will strengthen program integrity, protect public funds, support federal compliance, and help prevent fraud. If you’re detail-oriented, organized, and ready to play a key role in responsible stewardship of public resources,
The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
The ability to analyze information objectively, identify connections across sources, and form logical, well supported conclusions.
The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.
- Four years of experience in social services; OR
- Six years of full-time work experience in any field plus one year of experience in social services; OR
- A bachelor's degree plus one year of experience in social services; OR
- An advanced degree in social work, education, business, public, or health administration, or a social sciences field.
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
The official job specifications for this role, as defined by the State Civil Service, can be found here.
- Review case information to identify and establish overpayment claims for SNAP, FITAP, and KCSP programs.
- Determine the applicable period and amount of overpayments based on case findings and program requirements.
- Monitor discovery dates and prioritize claims approaching established federal deadlines.
- Process and establish overpayment claims accurately and within required timeframes.
- Maintain complete and accurate documentation to support overpayment claims and recovery efforts.
- Ensure compliance with federal requirements while protecting state and federal funds and strengthening program integrity.
- Identify and share findings that support fraud prevention and improve the efficiency of benefit recovery efforts.
Medical Vendor Administration / SNAP Fraud & Recovery / Statewide
This position may be filled as a Probationary appointment, Promotional appointment, Job appointment (temporary appointment that may last up to 48 months), or Detail to Special Duty
3052130100
50689388
This position may be filled as a Recovery Analyst 1 or 2 determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.
Samantha Johnson
Samantha.Johnson2@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
More information can be found at https://info.groupbenefits.org/
– Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
- Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
- I ignore ethical standards, withhold information, or show bias or poor judgment.
- I follow rules, share information, and try to avoid ethical missteps.
- I act with integrity, respect confidentiality, and treat people fairly.
- I promote ethics, model transparency, and help others act with fairness across teams.
Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
- I communicate unclearly, use poor tone, and ignore the audience.
- I share main ideas clearly and adapt to the audience when reminded.
- I communicate clearly, listen actively, and explain complex ideas well.
- I craft messages that connect, inspire, and drive action across audiences.
Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
- I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
- I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
- I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
- I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.
Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question
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