Retirement Benefits Analyst 1/2/3/4

State of Louisiana; Baton Rouge (LA); On-site; USD 40,000 - 49,000; Full time

Job summary

Louisiana State Government is seeking a Retirement Benefits Analyst to perform highly complex retirement processing within the Member Services Division. You will apply advanced technical knowledge to support multiple areas and ensure accuracy and integrity of retirement processing and member services.

This role requires evaluating eligibility, processing benefits, and communicating complex rules to members, while maintaining quality control and compliance with state laws.

Qualifications

• Three years of experience in employee benefits; OR
• Six years of full-time experience in any field; OR
• A bachelor's degree.

Responsibilities

• Audit member records to verify continued eligibility for all applicable retirement types and benefits.
• Determine eligibility for membership, total years of service, contributions, and retirement eligibility.
• Prepare detailed correspondence explaining Retirement System laws, rules, regulations, eligibility requirements, and benefit calculation methodologies.
• Perform quality assurance activities at the direction of the Section Supervisor and assist in researching and resolving internal or external audit observations.

Skills

Communicating Effectively

Making Accurate Judgments

Thinking Critically

Accepting Direction

Displaying Expertise

Managing Time

Education

Bachelor's degree

Job description

About This Job

The Retirement Benefits Analyst works within the Member Services Division and performs highly complex retirement processing functions within one or more specialized areas. The incumbent applies advanced technical knowledge and analytical skills to support multiple areas of Member Services as needed. This position serves as a key technical resource within the division and plays an important role in maintaining the accuracy, integrity, and quality of retirement processing and member services.

An Ideal Candidate Will Possess The Following Competencies

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well supported conclusions.

Accepting Direction: The ability to be open and willing to follow guidance or instructions.

Displaying Expertise: The ability to demonstrate specialized knowledge, skills, and experience to apply subject‑matter expertise in diverse and evolving contexts.

Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.

Minimum Qualifications

• Three years of experience in employee benefits; OR
• Six years of full-time experience in any field; OR
• A bachelor's degree.

Experience Substitution

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Audit member records to verify continued eligibility for all applicable retirement types and benefits.
• Determine eligibility for membership, total years of service, contributions, and retirement eligibility.
• Prepare detailed correspondence explaining Retirement System laws, rules, regulations, eligibility requirements, and benefit calculation methodologies.
• Perform quality assurance activities at the direction of the Section Supervisor and assist in researching and resolving internal or external audit observations.

Position‑Specific Details

Appointment Type: Probational, Promotional, Detail to Special Duty, or Job Appointment. LASERS requires all new hires to serve a minimum of eighteen (18) months, not to exceed twenty‑four (24) months in probational status, including permanent state employees.

Career Progression: This position may be filled as a Retirement Benefits Analyst 1/2/3 or 4.

Compensation

Retirement Benefits Analyst 1 position has a Special Entrance Rate of $40,164.80 /annually. Retirement Benefits Analyst 2 position has a Special Entrance Rate of $43,243.20 /annually. Retirement Benefits Analyst 3 position has a Special Entrance Rate of $49,192.00 /annually.

For Further Information About This Vacancy, Contact

Andrea H. Rogers

P.O. Box 44213

Baton Rouge, LA 70804-4213

[e-mail]

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:

Insurance Coverage

More information can be found at https://info.groupbenefits.org/

Parental Leave

Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave

State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement

State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

Competency Evaluation

01

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

02

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03

MT: Managing Time - How well do you manage your time, meet deadlines, and prioritize your work?

• I miss deadlines, struggle to prioritize, and don’t use tools to manage my time.
• I complete some tasks but need reminders or get distracted by low-priority activities.
• I plan and complete work on time using tools and strategies to stay focused and on track.
• I balance competing demands, adapt to shifting priorities, and model strong time habits under pressure.

04

MT: Managing Time - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.
• I follow direction with reminders and often need clarification or support.
• I follow direction reliably, adjust to feedback, and complete tasks on time.
• I adapt quickly, follow through, and help others adjust as needed.

06

ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

• Required Question