WORKFORCE DEVELOPMENT TECHNICAL SPECIALIST

State of Louisiana; Harvey (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

Louisiana Works in Harvey, LA, is seeking a Workforce Development Technical Specialist who will monitor assigned programs, track activities, and analyze performance data to drive continuous improvement across workforce initiatives.

You will help design standardized processes, develop training and technical assistance models, and prepare reports for local, state, and federal partners, with occasional travel.

Qualifications

• Six years of experience in workforce development, administrative services, or social services.
• Six years of full-time experience in any field plus three years in relevant workforce development, administrative services, or social services.
• A bachelor’s degree plus three years in workforce development, administrative services, or social services; or a master’s degree plus two years.

Responsibilities

• Assist in developing standardized processes that lead toward continuous performance improvement and tailor training/technical assistance models to identified shortfalls.
• Assist with development, implementation and evaluation of assigned programs.
• Analyze information to develop data-driven solutions and inform decisions.
• Develop long-range plans, strategies and objectives for program information processing, reporting, tracking, and data integration.
• Prepare, analyze, and deliver reports to local, state and federal government entities.
• Travel may be required.

Skills

Driving Results

Judgment

Data Analysis

Education

Bachelor's degree plus 3 years

Master's degree plus 2 years

Job description

Location: Harvey, LA

Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone.

Learn more about Louisiana Works

About This Job

The Workforce Development Technical Specialist serves a critical role to the mission of Louisiana Works. This highly technical and specialized position involves the monitoring of an assigned program areas including tracking, reporting, and analyzing activities.

Office of Workforce Development

The Office of Workforce Development (OWD) is a key division of Louisiana Works managing programs in workforce training, job placement, apprenticeships, and business engagement. Through collaboration with local boards, educational institutions, and industry partners, OWD aims to improve economic mobility for job seekers and ensure Louisiana employers have the skilled talent they need, contributing to the state’s economic growth.

Division: Louisiana Rehabilitation Services

Louisiana Rehabilitation Services (LRS) assists persons with disabilities in their desire to obtain, maintain, or advance in competitive integrated employment and achieve independence in their communities by providing rehabilitation services and working cooperatively with businesses and other community resources.

AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES

• Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.
• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
• Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.

Minimum Qualifications

• Six years of experience in workforce development, administrative services, or social services; OR
• Six years of full-time experience in any field plus three years of experience in workforce development, administrative services, or social services; OR
• A bachelor's degree plus three years of experience in workforce development, administrative services, or social services; OR
• A master's degree plus two years of experience in workforce development, administrative services, or social services.

Experience Substitution

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Assist in developing standardized processes that lead toward continuous performance improvement and work with state merit supervisorial leadership in developing training and technical assistance models that are tailored to individual and specific shortfalls determined during the monitoring process.
• Assist with the development, implementation and evaluation of assigned programs.
• Analyze information to develop solutions based on data/information/solutions/processes.
• Develop long-range plans, strategies and objectives for the program’s information processing activities, reporting, tracking, and data integration.
• Prepares, analyzes, and delivers reports to local, state and federal government entities.
• Perform other duties as assigned, Travel maybe required

Position Specific Details

Location: Harvey, LA

Appointment Type: Probational / Job Appointment / Promotional / Detail to Special Duty

For Further Information About This Vacancy, Contact:

Heather Courville
[e-mail]

Louisiana Works is an equal employment opportunity employer and SAME agency, which serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave – Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement

State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01 Do you have experience in monitoring federal, state, or local grant-funded programs?

• Yes
• No

02 Have you written and/or issued reports addressing compliance findings and/or corrective actions?

• Yes
• No

03 Driving Results - How well do you set goals, stay focused, and follow through—especially when faced with challenges or competing demands?

• I struggle to set direction, miss deadlines, avoid challenges, or resist feedback.
• I set basic goals, make some progress, and accept feedback when supported.
• I set clear goals, stay focused, take ownership of results, and use feedback to improve.
• I set bold goals, lead progress, push through setbacks, and help others learn from challenges.

04 Driving Results - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05 Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?

• I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
• I try to weigh options but struggle when there’s uncertainty, competing priorities, or unclear outcomes.
• I make timely, well-reasoned decisions by using available information, context, and trade-offs.
• I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.

06 Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07 Using Data - How do you work with data to generate insights or inform decisions?

• I struggle to collect, analyze, or use data effectively, and I may misuse or present sensitive information incorrectly.
• I can work with basic data, but I may miss key trends, present it unclearly, or need help applying insights.
• I collect accurate data, identify patterns, share insights clearly, and use data to make informed, ethical decisions.
• I use advanced techniques to uncover insights, tell clear data stories, and proactively protect sensitive information.

08 Using Data - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question