Administrative Coordinator 3

State of Louisiana

Shreveport (LA)

On-site

USD 36,000 - 48,000

Full time

35 hours ago

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Job summary

Northwestern State University in Shreveport seeks an Administrative Coordinator 3 for Health Services to manage clinical credentialing and health information for nursing and allied health students. Under the supervision of the Director of Health Services, you will maintain EHR documentation, communicate immunization requirements, ensure credentialing compliance, and support clinic operations.

This role also serves as a liaison between Health Services, partners and NSU faculty, and supports

Qualifications

Two years of experience in administrative services.
Ability to follow policies and procedures to maintain compliance with regulations.
Strong communication and time-management skills.

Responsibilities

Review Health Information Records of students enrolled in the College of Nursing and School of Allied Health.
Document health information in electronic health record systems and communicate health requirements to students.
Maintain accurate documentation and confidentiality of medical records.
Monitor student compliance with clinical credentialing requirements.
Maintain clinic equipment and supplies; process requisitions for purchasing and stocking.
Serve on committees as assigned.

Skills

Accepting Direction

Demonstrating Accountability

Following Policies and Procedures

Managing Resources

Thinking Critically

Communicating Effectively

Managing Time

Job description

About This Job

Northwestern State University of Louisiana is currently seeking qualified applicants for the position of Administrative Coordinator 3 for Health Services at Northwestern State University's Shreveport campus.

Under the general supervision of the Director of Health Services, the CONSAH Credentialing Administrative Coordinator is responsible for managing the clinical credentialing process for students enrolled in the College of Nursing and School of Allied Health at NSU. This position reviews and documents student health information in electronic health record systems, communicates health and immunization requirements to students, and monitors ongoing compliance with clinical credentialing standards required for clinical placements. The coordinator serves as a liaison between Health Services, clinical/community partners, and NSU faculty, and supports the daily operation of the Health Services clinic by maintaining equipment and supplies. This position also contributes to institutional and college-level service through committee participation and adherence to applicable university, state, and accrediting body standards.

An Ideal Candidate Should Possess The Following Competencies:

Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.
Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.

Minimum Qualifications

Two years of experience in administrative services.

Experience Substitution

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

Key Responsibilities

Clinical Credentialing

Review the Health Information Records of students enrolled in the College of Nursing and School of Allied Health.
Document health information in electronic health record systems and communicate health requirements to students.
Maintain accurate documentation and confidentiality of medical records.
Monitor student compliance with clinical credentialing requirements.

Clinic Responsibilities

Maintain clinic equipment to ensure the proper functioning of the Health Services clinic.
Maintain clinic supplies (includes preparing requisitions for purchasing, ordering supplies from approved vendors, receiving and stocking supplies).
Serve on committees as assigned.

Position-Specific Details

Appointment type: Full-time, Probational
Work schedule: Monday to Thursday: 7:00 AM – 4:30 PM, Friday: 8:00 AM – 12:00 PM. Alternatively, employees may choose to work five 8-hour shifts per week or opt for a later start time of 7:30 AM or 8:00 AM instead of 7:00 AM.
Work location: The College of Nursing and Allied Health – Shreveport off-campus instructional site

No Civil Service test score is required in order to be considered for this vacancy.

Contact Information

Antigone Speed, HR Specialist

speeda@nsula.edu

Northwestern State University

Institutional Effectiveness & Human Resources

Notice of Non-Discrimination

Northwestern State University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

All complaints or inquiries related to Title IX should be directed to the Director of Title IX Compliance and Title IX Coordinator, Julie Powell (318-357-5570), Room 306 of the Friedman Student Union, or email tix@nsula.edu.

In accordance with Section 35.106 of the Americans with Disabilities Act (ADA), all participants, applicants, organizations, and interested individuals are advised and noticed that the ADA Coordinator for Northwestern State University for facilities is the Director of University Affairs, Jennifer Kelly (318-357-4300), located in Room 128 Caspari Hall or email andersonje@nsula.edu. For student academic services, contact the Director of Access and Disability Support, Crissey Smith (318-357-5460), located in Room 111 Watson Memorial Library or email smithcr@nsula.edu. For faculty/staff accommodations and services, contact the Executive Director of Institutional Effectiveness and Human Resources, Veronica M. Biscoe (318-357-6359), Room 111, Caspari Hall, or email ramirezv@nsula.edu.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program

Insurance Coverage

More information can be found at https://info.groupbenefits.org/

Parental Leave

Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave

New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day
Christmas Day.
Additional holidays may be proclaimed by the Governor.

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement

Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

I communicate unclearly, use poor tone, and ignore the audience.
I share main ideas clearly and adapt to the audience when reminded.
I communicate clearly, listen actively, and explain complex ideas well.
I craft messages that connect, inspire, and drive action across audiences.

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?

I avoid responsibility, deliver poor work, and resist feedback.
I take ownership when prompted and meet basic expectations.
I own results, meet standards, and respond to feedback professionally.
I drive high performance, prevent issues, and model accountability.

DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

MT: Managing Time - How well do you manage your time, meet deadlines, and prioritize your work?

I miss deadlines, struggle to prioritize, and don’t use tools to manage my time.
I complete some tasks but need reminders or get distracted by low-priority activities.
I plan and complete work on time using tools and strategies to stay focused and on track.
I balance competing demands, adapt to shifting priorities, and model strong time habits under pressure.

MT: Managing Time - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?

I resist direction, ignore feedback, and need reminders to complete tasks.
I follow direction with reminders and often need clarification or support.
I follow direction reliably, adjust to feedback, and complete tasks on time.
I adapt quickly, follow through, and help others adjust as needed.

ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.