Administrative Coordinator 1-3 (Communications)

State of Louisiana; Independence (LA); On-site; USD 12,000 - 17,000; Full time

Job summary

Lallie Kemp Regional Medical Center in Southeast Louisiana is seeking an Administrative Coordinator 1–3 to operate the PBX system and assist patients and visitors within the Communications Department.

Responsibilities include handling all incoming calls 24/7, monitoring security alarms, maintaining census in EPIC, and supporting hospital policy training. The role offers entry-level status with progression possible within Civil Service guidelines.

Qualifications

• No experience or training is required.

Responsibilities

• Answers all incoming calls using the agency's Cisco Unity Console System on a twenty-four (24) hour basis.
• Monitors all Security Alarm Systems and Screens notify proper personnel of any deviations of the normal routine.
• Monitors alarm panel which consists of alarms for high-risk areas such as Pharmacy, Electrical, Fire, Engineering, Bio-med, Gas, and patient alarm system.
• Using the EPIC Electronic Health Record maintains a current patient census.
• Attend Education In-Services, Mandatory Training and Annual Review as required by hospital policy and procedure or deemed necessary by supervisor.
• All other duties as assigned include ensuring departmental coverage.

Skills

Accepting direction

Accountability

Focusing on customers

Managing resources

Job description

Lallie Kemp Regional Medical Center is a 24-bed acute care critical access hospital serving the Florida Parishes region of Southeast Louisiana. We offer a wide range of services, including general surgery and a 24-hour emergency department. At Lallie Kemp Regional Medical Center, we are able to bring you a wide range of services close to home, provided by a network of board-certified physicians.

The Administrative Coordinator 1–3 works within the Communications Department, operating the facility’s PBX phone system and providing general information to patients and visitors.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

• Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
• Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
• Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
• Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.

No experience or training is required.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Answers all incoming calls using the agency's Cisco Unity Console System on a twenty-four (24) hour basis.
• Monitors all Security Alarm Systems and Screens notify proper personnel of any deviations of the normal routine.
• Monitors alarm panel which consists of alarms for high-risk areas such as Pharmacy, Electrical, Fire, Engineering, Bio-med, Gas, and patient alarm system.
• Using the EPIC Electronic Health Record maintains a current patient census.
• Attend Education In-Services, Mandatory Training and Annual Review as required by hospital policy and procedure or deemed necessary by supervisor.
• All other duties as assigned include ensuring departmental coverage.

Position-Specific Details:

Work Location: The Administrative Coordinator 1-3 position is located in the Communications Department.

Shift: Shift to be determined by the supervisor.

Career Progression: As part of a Career Progression Group, vacancies may be filled from this recruitment as an Administrative Coordinator 1 to an Administrative Coordinator 3, depending on the level of experience of the selected applicant(s). Please refer to the ‘Job Specifications’ tab located at the top of the LA Careers ‘Current Job Opportunities’ page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level.

Compensation: Salary depends on qualifications. The starting salary for the Administrative Coordinator1 $10.50 hourly.

Contact Information:

Mandy Pierre, HR Analyst 985-878-1385 office

[e-mail]

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.