Hospital Communications Coordinator I–III

State of Louisiana; Independence (LA); On-site; USD 12,000 - 17,000; Full time

Job summary

Lallie Kemp Regional Medical Center in Southeast Louisiana is seeking an Administrative Coordinator 1–3 to operate the PBX system and assist patients and visitors within the Communications Department.

Responsibilities include handling all incoming calls 24/7, monitoring security alarms, maintaining census in EPIC, and supporting hospital policy training. The role offers entry-level status with progression possible within Civil Service guidelines.

Qualifications

• No experience or training is required.

Responsibilities

• Answers all incoming calls using the agency's Cisco Unity Console System on a twenty-four (24) hour basis.
• Monitors all Security Alarm Systems and Screens notify proper personnel of any deviations of the normal routine.
• Monitors alarm panel which consists of alarms for high-risk areas such as Pharmacy, Electrical, Fire, Engineering, Bio-med, Gas, and patient alarm system.
• Using the EPIC Electronic Health Record maintains a current patient census.
• Attend Education In-Services, Mandatory Training and Annual Review as required by hospital policy and procedure or deemed necessary by supervisor.
• All other duties as assigned include ensuring departmental coverage.

Skills

Accepting direction

Accountability

Focusing on customers

Managing resources

Job description

Lallie Kemp Regional Medical Center in Southeast Louisiana is seeking an Administrative Coordinator 1–3 to operate the PBX system and assist patients and visitors within the Communications Department.

Responsibilities include handling all incoming calls 24/7, monitoring security alarms, maintaining census in EPIC, and supporting hospital policy training. The role offers entry-level status with progression possible within Civil Service guidelines.