Administrative Coordinator 1- WAE-(Part-Time)

State of Louisiana; Independence (LA); On-site; USD 17,000 - 21,000; Part time

Job summary

Lallie Kemp Regional Medical Center in Southeast Louisiana is seeking an Administrative Coordinator 1 to operate the PBX system and provide information to patients and visitors. The role supports a 24-hour operation with rotating shifts and contributes to a patient-centered front desk experience.

Ideal candidates will demonstrate accountability, adaptability, and customer focus, with no prior experience required.

Qualifications

• No experience or training is required.

Responsibilities

• Answers all incoming calls using the agency's Cisco Unity Console System on a 24-hour basis.
• Monitors Security Alarm Systems and alerts appropriate personnel of deviations.
• Monitors alarm panels for high-risk areas (Pharmacy, Electrical, Fire, Engineering, Biomed, Gas, patient alarms).
• Uses EPIC Electronic Health Record to maintain a current patient census.
• Attends Education In-Services, Mandatory Training and Annual Review as required by hospital policy.
• All other duties as assigned to ensure departmental coverage.

Skills

Direction following

Accountability

Customer focus

Resource management

Job description

About This Job

Lallie Kemp Regional Medical Center is a 24-bed acute care critical access hospital serving the Florida Parishes region of Southeast Louisiana. We offer a wide range of services, including general surgery and a 24-hour emergency department. At Lallie Kemp Regional Medical Center, we are able to bring you a wide range of services close to home, provided by a network of board-certified physicians.

The Administrative Coordinator 1 works within the Communications Department, operating the facility’s PBX phone system and providing general information to patients and visitors.

Ideal Candidate Competencies

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
• Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.

Minimum Qualifications

No experience or training is required.

Job Duties

• Answers all incoming calls using the agency's Cisco Unity Console System on a twenty-four (24) hour basis.
• Monitors al Security Alarm Systems and Screens notify proper personnel of any deviations of the normal routine.
• Monitors alarm panel which consists of alarms for high-risk areas such as Pharmacy, Electrical, Fire, Engineering, Bio-med, Gas, and patient alarm system.
• Using the EPIC Electronic Health Record maintains a current patient census.
• Attend Education In-Services, Mandatory Training and Annual Review as required by hospital policy and procedure or deemed necessary by supervisor.
• All other duties as assigned include ensuring departmental coverage.

Position Specific Detail

Appointment Type: When Actually Employed (WAE); this position can only work a maximum of 1,250 hours within a 12-month period (part-time).

Career Progression: This position does not participate in a Career Progression Group.

Work Schedule: Work hours are 7pm- 7am, rotating shifts.

Compensation: The rate of pay is $13.77/ hour plus Shift Differentials up to .95/hour depending on working shift.

Application Requirements

No Civil Service test score is required in order to be considered for this vacancy.

• Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Other Application Notes

This posting is used to establish a list of qualified applicants for current or future job openings. A current vacancy may or may not exist at the time of application. As a result, your application may remain in “Application Received” or a similar status for an extended period. The hiring agency may review the list when a vacancy becomes available and contact applicants they wish to consider at that time.

Contact Information

Sonia Johnson HR Analys t to: 985-878-1384 office; [e-mail]

Benefits & Compensation

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:

• Insurance Coverage: More information can be found at https://info.groupbenefits.org/
• Parental Leave – Up to six weeks paid parental leave
• More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
• Holidays and Leave – State employees receive the following paid holidays each year:
  • New Years Day
  • Martin Luther King, Jr. Day,
  • Mardi Gras,
  • Good Friday,
  • Memorial Day,
  • Independence Day,
  • Labor Day,
  • Veteran's Day,
  • Thanksgiving Day and Christmas Day.
  • Additional holidays may be proclaimed by the Governor
• State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
• Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):
  • Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
  • Teacher's Retirement System of Louisiana (www.trsl.org),
  • Louisiana School Employees Retirement System (www.lsers.net), among others

Additional Application Questions

• Are you a current Lallie Kemp Medical Center employee?
  • Yes
  • No
  • Required Question