Administrative Coordinator

Shenandoah Hospitality LLC; Stanley (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Shenandoah National Park is seeking an Administrative Coordinator to provide timely and efficient administrative and accounting support to the General Manager and Operations staff. This full-time, year-round role reports to the General Manager and has no direct reports.

You will handle routine clerical tasks, invoice processing, cash logs, and document control while supporting multiple departments and ongoing office projects in a dynamic park environment.

Qualifications

• Education: High School diploma or equivalent.
• Experience: 1–2 years Administrative support experience.
• National Park concession experience preferred.

Responsibilities

• Perform routine clerical and administrative functions including answering telephones and completing forms.
• Provide support to other departments as determined by the GM.
• Process invoices in a timely manner.
• Maintain petty cash and safe logs accurately.
• Maintain confidentiality at all times.
• Document and communicate needed actions to management and identify irregularities.
• Complete administrative projects accurately and on time.
• Assist with project development and planning to improve office efficiency.
• Support other departments as needed.

Skills

Self-motivated

Adaptable to change

Analytical problem solving

Written and verbal communication

MS Office

POS system familiarity

Customer service

Highly organized

Team player

Education

High School diploma or equivalent

Tools

POS system

Job description

Where Your Next Career Adventure Begins.

Home to 200,000 acres of forested peaks, cascading waterfalls, and the iconic Skyline Drive, Shenandoah National Park is more than a place to work — it’s a place to belong. As ExplorUS takes the helm of park operations, we’re building a team of passionate people who want to share the beauty of this park with millions of visitors each year. Whether you’re guiding guests through mountain lodges, serving up hospitality in our restaurants, or keeping the wonder of Shenandoah running behind the scenes, you’ll be part of a team dedicated to protecting and celebrating one of America’s most treasured landscapes. Explore our open positions and start your journey with us.

Location: Stanley, VA

Job Id:234

# of Openings:1

Imagine spending your workday surrounded by breathtaking mountain views, cascading waterfalls, and over 500 miles of scenic trails. A career at Shenandoah Hospitality offers more than just a job—it provides the opportunity to be part of a team dedicated to preserving one of America's most beautiful national treasures while creating unforgettable experiences for millions of visitors each year. Whether you're interested in hospitality, food service, retail, maintenance, or guest services, you'll gain valuable skills, build lifelong friendships, and enjoy the unique experience of living and working in the heart of the Blue Ridge Mountains. If you're looking for meaningful work, adventure, and memories that will last a lifetime, Shenandoah National Park is the perfect place to begin your next journey.

This is a full-time, year-round position located within Shenandoah National Park, with an estimated start date of 1/4/2027

Title: Administrative Coordinator
Reports to: General Manager

Department: Operations
Summary of Position: Provides timely and efficient administrative support services, including accounting support, to the General Manager and other Operations staff.
This is a full-time position with no direct reports

Responsibilities:

• Perform routine clerical and administrative functions such as answering telephones, completing forms in accordance with company policies and providing support to other departments as determined by the GM
• Responsible for timely invoice processing
• Ensure that the petty cash and safe logs are current and accurate at all times
• Maintain confidentiality at all times
• Maintain continuity of work operations by documenting and communicating needed actions to management, discovering irregularities and determining continuing needs
• Complete administrative projects, as assigned, accurately and on time
• Assist with project development and planning to ensure more efficient service and organization of the office
• Support other departments as needed

Position Requirements:

• Must be self-motivated with the desire to perform at the highest professional and ethical standards
• Must respond well to a changing work environment and able to perform at the highest level with minimal supervision
• Must have strong analytical and problem resolution skills with the ability to proactively recommend solutions
• Must demonstrate effective written and verbal communication skills
• Intermediate computer skills with Microsoft Office and familiarity with POS system
• Excellent customer service and people skills
• Must be extremely organized with strong attention to details
• Be a positive team player with a "can-do" attitude

Knowledge and Experience:
Education: High School diploma or equivalent
Experience: 1 – 2 years Administrative support experience
National Park concession experience preferred

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.