Administrative Coordinator

Insurance Services of Northern Kentucky; City of Rochester (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

Insurance Services of Northern Kentucky is looking for an Administrative Coordinator in Rochester, NY. The successful candidate will handle office duties, such as managing calls, emails, and documents while ensuring the smooth functioning of internal communications.

This role requires exceptional interpersonal skills, attention to detail, and proficiency with office technology. If you are organized and proactive in handling administrative tasks, we would like to hear from you.

Qualifications

• Experience in administrative support field.
• Professional appearance and courteous manner.
• Exceptional communication skills.

Responsibilities

• Answer and route calls, maintain employee records.
• Delegate tasks and ensure completion.
• Greet and direct visitors.

Skills

Interpersonal communication

Problem-solving

Time management

Customer service skills

Education

High School Diploma or equivalent

Tools

Office technology and equipment

Job description

The Administrative Coordinator will answer and route calls, guide visitors to the appropriate parties, field interdepartmental communications, and perform office tasks, including answering emails, delivering or responding to mailings, and maintaining employee and customer records. You will also analyze office processes and policies, develop creative solutions to problems, answer questions, and take part in financial planning and decision making.

To succeed as an Administrative Coordinator, you should be committed to providing attentive support for internal and external parties and ensuring consistent, efficient operations. You should be courteous, analytical, proactive, and organized.

• Hiring, supervising, and evaluating staff members.
• Delegating tasks and ensuring that they are completed in accordance with existing policies and procedures.
• Greeting and directing visitors to the appropriate parties.
• Handling basic office duties, such as answering and routing phones, responding to emails, maintaining employee, financial, and client records, and data entry and reporting.
• Answering questions and finding information for employees, vendors, clients, and lenders.
• Supporting employees by facilitating interdepartmental communications and interactions between internal and external parties.
• Ensuring that the office is well‑maintained, organized, and secure.
• Assisting with special projects, such as process improvements and budget development.
• Developing and implementing new policies and processes.

Qualifications

• High School Diploma or equivalent; degree may be preferred.
• Experience in administrative support field.
• Professional appearance and courteous manner.
• Exceptional interpersonal and written and verbal communication skills.
• Proficiency with office technology and equipment, including fax machines, printers, copiers, scanners, and computers.
• Creativity and strong problem‑solving skills.
• Strong task and time management skills.
• Basic math skills and understanding of basic financial concepts.

Additional Information

All your information will be kept confidential according to EEO guidelines.