Administrative & Compliance Specialist — Hybrid

Extra Special Parents Inc; Richmond (VA); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical/Dental/Vision for Employee

Hybrid work schedule

Company vehicle or mileage

401K with employer match

Paid holidays + birthday day off

Employee Referral Program

Employee Assistance Program

Job summary

Extra Special Parents Inc. in Richmond, Virginia, seeks a Support Services Specialist to greet visitors, file records, and ensure timely, compliant documentation.

The role supports the organization’s foster care mission with duties spanning filing, fleet management, and community-based services. Offering a hybrid work schedule, extensive benefits, and paid holidays, the position requires a high school diploma with relevant experience and possibly an associate degree.

Qualifications

• High school diploma or equivalent plus 5 years of experience providing services to children and their families.
• Associate's degree in social science and/or combined education and 1 year of experience preferred.
• Excellent oral and written communication skills.
• Strong organization, time management and problem-solving skills.
• Ability to maintain confidentiality and comply with HIPAA requirements.

Responsibilities

• Develop, organize, and maintain an effective filing system for all company records, including daily review and processing of incoming documentation, weekly audits to identify missing or incomplete information, and bi-weekly verification to ensure all documents are properly filed in designated binders and systems.
• Partner with the Compliance Supervisor to maintain audit-ready files; implement required corrections and remediation actions within seven (7) calendar days of audit findings to ensure ongoing regulatory compliance.
• Oversee management of the regional vehicle fleet, including maintaining accurate records, conducting monthly status reports, coordinating routine check-ins, and ensuring proper documentation of vehicle usage and maintenance.
• Assist in delivering appropriate community-based services per the locality agreement as needed.
• Manage office inventory levels and coordinate the procurement of supplies on a monthly basis, ensuring operational continuity and cost efficiency.
• Maintain a clean, organized, and professional office environment, including daily upkeep and trash removal.
• Assist in event planning, transportation, and supervised visitation needs.
• Performs other related duties as assigned.

Skills

Excellent communication

Organizational skills

Confidentiality & HIPAA

Education

HS diploma + 5 years experience

AA degree preferred

Job description

Extra Special Parents Inc. in Richmond, Virginia, seeks a Support Services Specialist to greet visitors, file records, and ensure timely, compliant documentation.

The role supports the organization’s foster care mission with duties spanning filing, fleet management, and community-based services. Offering a hybrid work schedule, extensive benefits, and paid holidays, the position requires a high school diploma with relevant experience and possibly an associate degree.