Support Services & Compliance Coordinator

Extra Special Parents, Inc.; Richmond (VA); Hybrid; USD 35,000 - 48,000; Full time

Benefits offered by this job

Company-paid Medical, Dental, and Vis

Hybrid Work Schedule

Mileage Reimbursement

401K Plan with Employer Match

Paid Time Off: 9 company holidays + (1

Employee Referral Program

Employee Assistance Program

Job summary

Extra Special Parents, Inc. seeks a Support Services Specialist to greet visitors, file documents (physical and electronic), and conduct regular file reviews to ensure timely compliance.

The role includes managing the regional vehicle fleet, coordinating audits, and supporting community-based services as needed. The position requires a high school diploma with 5 years of relevant experience and may prefer an associate's degree in social sciences or education.

Qualifications

• Strong written and verbal communication skills required.
• Excellent organizational and time-management abilities.
• Ability to maintain confidentiality and comply with HIPAA requirements.

Responsibilities

• Develop, organize, and maintain an effective filing system for all company records and perform regular document reviews.
• Coordinate with Compliance Supervisor to ensure audit-ready files and implement corrections within 7 days of audits.
• Oversee management of the regional vehicle fleet, including records, monthly status reports, and maintenance documentation.
• Assist in delivering community-based services per locality agreements as needed.
• Manage office inventory and procure supplies monthly to ensure continuity and cost efficiency.
• Maintain a clean, organized, professional office environment and daily upkeep.
• Assist in event planning, transportation, and supervised visitation needs.
• Perform other related duties as assigned.

Skills

Excellent communication

Organization & time management

Confidentiality & HIPAA compliance

Education

High school diploma + 5 years experience

Associate's degree in social science / education (preferred)

Tools

Vehicle fleet management

Job description

Extra Special Parents, Inc. seeks a Support Services Specialist to greet visitors, file documents (physical and electronic), and conduct regular file reviews to ensure timely compliance.

The role includes managing the regional vehicle fleet, coordinating audits, and supporting community-based services as needed. The position requires a high school diploma with 5 years of relevant experience and may prefer an associate's degree in social sciences or education.