Administrative & Client Services Specialist

BHS Ins; Grandville (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

BHS Ins in Grandville, MI is seeking an Administrative Assistant to support the office and Account Management Team. You will handle clerical tasks, data entry, and customer inquiries to keep operations running smoothly.

The role emphasizes accuracy, timely task completion, and professional communication with clients and team members. On-site position with standard office hours and team collaboration.

Qualifications

• Proficient in Microsoft Office suite including Word and Excel.
• Epic Agency Management experience a plus.
• Strong clerical and administrative skills with high accuracy.
• Excellent time management and prioritization.
• Experience in customer support and professional inquiries.

Responsibilities

• Manage administrative tasks for the office including data entry, document handling, and customer service.
• Answer calls professionally and route calls accurately.
• Assisting insurance team with processing tasks.
• Document client information using agency management site.
• Provide customer support by answering inquiries.
• Process mail, including daily deposit and scanning.
• Purchase and maintain supplies for the office.
• Take and process payments for customers.
• Complete miscellaneous data entry projects.

Skills

Microsoft Office

Data entry

Customer service

Time management

Communication skills

Tools

Epic Agency Management

Job description

BHS Ins in Grandville, MI is seeking an Administrative Assistant to support the office and Account Management Team. You will handle clerical tasks, data entry, and customer inquiries to keep operations running smoothly.

The role emphasizes accuracy, timely task completion, and professional communication with clients and team members. On-site position with standard office hours and team collaboration.