Administrative Clerk – NHS Community Services

Freeman Hospital; Carthage (MO); On-site; USD 28,000 - 32,000; Full time

Job summary

Newcastle Hospitals NHS Foundation Trust is seeking enthusiastic Clerical Assistants to provide high-quality administrative support to our Community Clinics and Services across Newcastle. This is a vital role in ensuring patients, carers, service users and healthcare professionals receive an efficient and professional service.

You will handle telephone enquiries, process referrals, maintain electronic records (SystmOne) and manage appointments and correspondence, working with clinical and admin

Qualifications

• Customer care skills and confidentiality are essential.
• Ability to work as part of a team and use own initiative.
• Proficiency with keyboard and general IT skills.

Responsibilities

• Provide clerical and administrative support to community clinical teams.
• Handle telephone enquiries professionally and compassionately.
• Maintain electronic records using SystmOne and other Trust systems.
• Manage appointments, referrals and correspondence according to procedures.
• Support delivery of high-quality patient care as part of the team.

Skills

Customer Care skills

Confidentiality

Teamwork

Initiative

Keyboard skills

Education

NVQ Level 2 or equivalent

Tools

SystmOne

Job description

Newcastle Hospitals NHS Foundation Trust is seeking enthusiastic Clerical Assistants to provide high-quality administrative support to our Community Clinics and Services across Newcastle. This is a vital role in ensuring patients, carers, service users and healthcare professionals receive an efficient and professional service.

You will handle telephone enquiries, process referrals, maintain electronic records (SystmOne) and manage appointments and correspondence, working with clinical and admin