Administration Assistant | East Suffolk and North Essex NHS Foundation Trust

Colchester Hospital University NHS Foundation Trust; Colchester (VT); Vor Ort; USD 28.000 - 33.000; Vollzeit

Zusammenfassung

Colchester Hospital University NHS Foundation Trust is seeking a motivated administrator to provide consistent administration support to the team. You will be responsible for accepting patient referrals, booking clinic appointments, and handling patient contact via telephone and reception duties across multiple clinic locations.

You will utilise hospital systems and any new technology introduced, support other team members, and ensure an efficient administrative service.

Aufgaben

• Accepting patient referrals/booking clinic appointments
• Patient contact via telephone/reception duties
• Check data on Community and hospital systems and amend where appropriate
• Undertake routine administrative tasks and support other team members
• Provide admin support relevant to area and escalate urgent matters

Jobbeschreibung

Administration Assistant | East Suffolk and North Essex NHS Foundation Trust

Company:

Company: Colchester Hospital University NHS Foundation Trust

We are looking for a motivated administrator to provide a consistent provision of administration support to the team.

You should be able to deliver a high standard of an administrative tasks on a daily basis. Tasks will include accepting patient referrals/booking clinic appointments/Patient contact via telephone/reception duties at various clinic locations/generating clinic letters.

You will utilise the required technology in NEECS Community and Acute hospital systems / new technology or system (s) that are introduced and support other team members to do so to deliver an efficient administrative service

Proposed interview date: 12th October 2026

Supporting the clinical teams by providing the relevant admin support.

Reception cover at various clinical sites on an Ad-Hoc basis.

Check all data on Community and hospital systems and amend where appropriate.

Undertake routine tasks on own initiative and support other team members to undertake the full range of administrative activities.

Provide a range of routine administrative support relevant to area, ensuring that urgent matters are actioned and escalated without delay.

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A

For full details of the responsibilities and duties of this role please see the attached job description.

This advert closes on Thursday 8 Oct 2026

Colchester Hospital University NHS Foundation Trust

Colchester Hospital University NHS Foundation Trust

Colchester Hospital University NHS Foundation Trust