Administrative Clerk I — Scheduling & Customer Support

rjwlogistics; Plainfield (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Attendance incentives

Referral bonus program

Hiring bonus

Job summary

RJW Logistics Group is seeking an Administrative Clerk I to support the Transport Operations team. The role involves entering customer orders, scheduling pickups, and documenting orders while maintaining accurate customer data.

Ideal candidates will have a High School diploma or GED and 1–2 years of clerical experience, with basic logistics exposure. Strong typing, organization, and communication skills are required.

Qualifications

• High School Diploma or GED preferred.
• Must be able to type at least 40 wpm.
• 1–2 years of clerical experience.
• Basic transportation / logistics experience.

Responsibilities

• Enter customer orders and scan / index documents as required.
• Schedule the pickups and delivery of customer loads.
• Properly document orders in computer and update customer contact information.
• Maintain communications with customers regarding changes in pickup and delivery schedules and potential service failures.
• Communicate customer problems, leads, and inquiries to the appropriate personnel.
• Assist local dispatcher in update of Tee Cards.
• Other tasks as assigned by manager.

Skills

Typing 40 wpm

Customer service

Organizational skills

Phone communication

Multitasking

Education

High School Diploma or GED

Tools

Word processing

Spreadsheet

General business software

Job description

RJW Logistics Group is seeking an Administrative Clerk I to support the Transport Operations team. The role involves entering customer orders, scheduling pickups, and documenting orders while maintaining accurate customer data.

Ideal candidates will have a High School diploma or GED and 1–2 years of clerical experience, with basic logistics exposure. Strong typing, organization, and communication skills are required.