Administrative Clerk I — Logistics & Scheduling Pro

rjwlogistics; Joliet (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employee Ownership Program

401(k) & 401(k) Matching

Medical/Dental/Vision Insurance

Flexible Spending Account

Health Savings Account

Paid Time Off & Sick Days

Disability Insurance (Short & Long)

Job summary

RJW Logistics Group is seeking an Administrative Clerk I to accept and schedule customer orders, and provide support to the Transport Operations Department. You will document orders, manage scheduling, and maintain customer contact information to ensure service reliability.

The role requires basic clerical skills, good communication, and the ability to work with multiple departments. This position offers growth within a logistics-focused team and a structured work environment.

Qualifications

• High school diploma or GED preferred.
• Strong typing and data entry skills required.
• Excellent communication and organizational abilities.
• Proficiency with basic computer applications and MS Office.
• Ability to read, analyze, and respond to routine inquiries.

Responsibilities

• Enter customer orders and scan/index documents.
• Schedule pickups and deliveries for customer loads.
• Document orders and maintain customer contact information.
• Communicate changes in schedules to customers and internal teams.
• Assist dispatcher with updates and reports as needed.

Skills

Typing 40 wpm

Customer service

Organizational skills

Phone etiquette

English proficiency

Clerical experience

Education

High School Diploma or GED

Tools

Word Processing

Spreadsheet software

Business Operating Systems / Internet software

Job description

RJW Logistics Group is seeking an Administrative Clerk I to accept and schedule customer orders, and provide support to the Transport Operations Department. You will document orders, manage scheduling, and maintain customer contact information to ensure service reliability.

The role requires basic clerical skills, good communication, and the ability to work with multiple departments. This position offers growth within a logistics-focused team and a structured work environment.