Administrative Clerk — Front Desk & Records Specialist

Mcalister-Institute; El Cajon (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

13 paid holidays

12 vacation days

Public Service Loan Forgiveness (PSLF)

403(b) retirement plan + employer 6%

Health insurance after 30 days

Employee Assistance Program (EAP)

Job summary

McAlister Institute is seeking an Administrative Clerk to support program operations and client service at our San Diego area site. The role emphasizes organization, accuracy, and teamwork in a busy nonprofit environment.

You will answer phones, manage documentation, schedule orientations, maintain files, and help keep the facility welcoming and compliant with agency requirements. Equal opportunity employer with comprehensive benefits and on-site work.

Qualifications

• Minimum 2 years of administrative/clerical experience with attention to detail.
• Strong computer and paperwork skills and ability to manage documentation.
• Excellent verbal and written communication skills.
• Strong time management, organizational and teamwork abilities.
• Bilingual proficiency is highly preferred.
• Compliance with trainings, health, certifications and reporting requirements.

Responsibilities

• Uphold and promote the mission, philosophy, values, and direction of McAlister Institute.
• Provide administrative support to the Program Manager and program staff.
• Answer phones and provide front desk/reception coverage.
• Schedule client orientations and follow up on attendance.
• Prepare and manage documentation including letters, reports, and certificates.
• Maintain client flow logs, peer review logs, and UA (drug testing) logs.
• Assemble orientation packets and update program resources materials.
• Order supplies and maintain supply inventory and storage.
• Maintain and archive client files; ensure proper file breakdown and organization.
• Ensure a clean, welcoming, and safe facility environment.
• Perform other duties as needed.

Skills

Computer skills

Documentation management

Verbal and written communication

Time management

Organizational skills

Teamwork

Bilingual preference

Tools

Microsoft Office

Job description

McAlister Institute is seeking an Administrative Clerk to support program operations and client service at our San Diego area site. The role emphasizes organization, accuracy, and teamwork in a busy nonprofit environment.

You will answer phones, manage documentation, schedule orientations, maintain files, and help keep the facility welcoming and compliant with agency requirements. Equal opportunity employer with comprehensive benefits and on-site work.