Billing Specialist – Behavioral Health Programs

Mcalister-Institute; Oceanside (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

13 paid holidays

Public Service Loan Forgiveness

403(b) Retirement Plan with employer-m

Health Insurance after 30 days

EAP

Job summary

McAlister Institute in San Diego seeks a Billing Clerk to support our mission by ensuring accurate, timely, and compliant billing across program services in a behavioral health setting. You will handle month-end duties, NOABD letters, daily deposits, and reconciliation, perform data entry and reporting, and collaborate with program staff while upholding confidentiality and ethical standards.

This full-time role requires at least two years of administrative/ billing experience and a strong eye

Qualifications

• Minimum 2 years of administrative support experience.
• Demonstrated ability to independently perform data entry, maintain databases, and generate reports.
• Proven success identifying and correcting errors in a high-volume, fast-paced environment.
• Knowledge of federal, state, and county confidentiality requirements.
• Experience with electronic health records and/or billing software preferred.

Responsibilities

• Uphold and model the purpose, philosophy, values, and direction of McAlister Institute.
• Conduct monthly DMC eligibility verifications for all active clients by the 5th of each month.
• Provide program staff with required documentation related to client DMC eligibility for inclusion in client files.
• Oversee all aspects of Notice of Adverse Benefits Determination (NOABD) letters, including mailing, documentation, retention, and monthly log updates.
• Assist the Program Manager with tracking, preparing, and submitting third-party billing.
• Collect, log, and secure all cash and credit card payments; maintain receipt books and ensure proper deposit procedures.
• Reconcile daily credit card machine batch reports.
• Assist with weekly program deposits and reconciling the program ledger.
• Collaborate with the Data Entry Clerk and SUD Administrative staff to maintain weekly billing reconciliation.
• Participate in staff meetings, performance reviews, and adhere to agency policies including dress code, scheduling, and timely data collection.
• Maintain a warm, welcoming, clean, and safe environment; ensure equipment remains in good working order.
• Attend all required trainings and maintain up-to-date certifications to ensure ethical, culturally competent, trauma-informed service delivery.
• Follow all personnel policies, including code of conduct, reporting requirements, and training compliance.
• Perform other duties as assigned.

Skills

Administrative support

Data entry

Attention to detail

Billing software

Documentation

Tools

Billing software

Job description

McAlister Institute in San Diego seeks a Billing Clerk to support our mission by ensuring accurate, timely, and compliant billing across program services in a behavioral health setting. You will handle month-end duties, NOABD letters, daily deposits, and reconciliation, perform data entry and reporting, and collaborate with program staff while upholding confidentiality and ethical standards.

This full-time role requires at least two years of administrative/ billing experience and a strong eye