Administrative Clerk

Mcalister-Institute; El Cajon (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

13 paid holidays

12 vacation days

Public Service Loan Forgiveness (PSLF)

403(b) retirement plan + employer 6%

Health insurance after 30 days

Employee Assistance Program (EAP)

Job summary

McAlister Institute is seeking an Administrative Clerk to support program operations and client service at our San Diego area site. The role emphasizes organization, accuracy, and teamwork in a busy nonprofit environment.

You will answer phones, manage documentation, schedule orientations, maintain files, and help keep the facility welcoming and compliant with agency requirements. Equal opportunity employer with comprehensive benefits and on-site work.

Qualifications

• Minimum 2 years of administrative/clerical experience with attention to detail.
• Strong computer and paperwork skills and ability to manage documentation.
• Excellent verbal and written communication skills.
• Strong time management, organizational and teamwork abilities.
• Bilingual proficiency is highly preferred.
• Compliance with trainings, health, certifications and reporting requirements.

Responsibilities

• Uphold and promote the mission, philosophy, values, and direction of McAlister Institute.
• Provide administrative support to the Program Manager and program staff.
• Answer phones and provide front desk/reception coverage.
• Schedule client orientations and follow up on attendance.
• Prepare and manage documentation including letters, reports, and certificates.
• Maintain client flow logs, peer review logs, and UA (drug testing) logs.
• Assemble orientation packets and update program resources materials.
• Order supplies and maintain supply inventory and storage.
• Maintain and archive client files; ensure proper file breakdown and organization.
• Ensure a clean, welcoming, and safe facility environment.
• Perform other duties as needed.

Skills

Computer skills

Documentation management

Verbal and written communication

Time management

Organizational skills

Teamwork

Bilingual preference

Tools

Microsoft Office

Job description

Description

Join McAlister Institute, a 49-year beacon in San Diego's Recovery Community.

We are seeking a highly organized and detail-oriented Administrative Clerk to join our McAlister team. This role is vital in ensuring operations and excellent client service within our programs.

Benefits for YOU:

• 13 paid annual holidays, including your birthday; 12 paid vacation days, paid sick leave


• Public Service Loan Forgiveness eligibility


• 403(b) Retirement Plan + up to 6% Employer Match


• Health Insurance available the first of the month following 30 days of employment (Sharp)


• EAP

Key Responsibilities:

• Uphold and promote the mission, philosophy, values, and direction of McAlister Institute.


• Provide administrative support to the Program Manager and program staff.


• Answer phones and provide front desk/reception coverage.


• Schedule client orientations and follow up on attendance.


• Prepare and manage documentation including letters, reports, and certificates.


• Maintain client flow logs, peer review logs, and UA (drug testing) logs.


• Assemble orientation packets and update program resources materials.


• Order supplies and maintain supply inventory and storage.


• Maintain and archive client files; ensure proper file breakdown and organization.


• Ensure a clean, welcoming, and safe facility environment.


• Perform other duties as needed.

Requirements

• Minimum 2 years of administrative/clerical experience with demonstrated attention to detail.


• Strong computer and paperwork skills; ability to manage documentation and records effectively.


• Excellent verbal and written communication skills.


• Strong time management, organizational, and teamwork abilities.


• Bilingual proficiency is highly preferred.


• Compliance with all agency and contract requirements related to trainings, public health, certifications, and reporting.


• Ability to pass all pre-employment screening, including references, education verification, a criminal background check with at least one year clear of probation or parole, a drug test, and a negative TB test.


• Must have reliable transportation.


• On-site position.

Equal Opportunity Employer:

McAlister Institute is committed to creating a diverse environment and we are proud to be an equal-opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, any other non-job-related factors, and other characteristics protected by local, state, or federal anti-discrimination law covering employment.

Reasonable Accommodations:

McAlister Institute is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the [e-mail]., for more information. Please include your name and position you are applying for.

Work Authorization Requirement: Applicants must be legally authorized to work in the United States at the time of application. McAlister Institute does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Pre-Employment: All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from McAlister Institute employment as we are subject to County of San Diego contractual hiring requirements). A pre-employment physical examination, and post-offer background check is required. Candidates must have at least one year clear of probation or parole, a drug test, and a negative TB test.

General Information & Considerations:

Placement on the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications.

Current McAlister Institute employees may receive priority consideration for positions they meet essential qualifications.