Administrative Biologist — Customer-Facing Ops & Training

Jones Lake Management; Huntsville (AL); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Health plans including HSA

Dental, Vision, and Company Paid Life

12 Paid Holidays per year

Generous PTO

401(k) with generous company match

Job summary

Aqua Services, Inc., a Jones Lake Management company, is seeking a full-time Administrative Biologist in our Huntsville, AL office. The role focuses on top‑tier customer service and administrative support for the team.

The Administrative Biologist will temporarily report to the Guntersville office during the build, receive on‑the‑job training, handle inquiries by phone and in person, assist with estimates, inventories, and coordination for the branch manager.

Qualifications

• Associate’s degree or higher in biology, water resources, fisheries-related field, or equivalent experience.
• Highly organized, motivated, and able to work well with a professional team.
• Proficient in Microsoft Office.
• Excellent verbal and written communication skills.
• Excellent phone and cold calling skills.
• Exceptional customer service and sales skills.
• Strong listening skills.

Responsibilities

• Provide excellent customer service in person and by phone.
• Support management with material issues and tasks.
• Manage inventory and adjust as needed.
• Conduct spot checks of materials and high-turnover items.
• Coordinate collection of credit card receipts and submission process.
• Assist branch manager with follow-ups and projects.
• Assist with creation and coordination of estimates.
• Communicate estimates to customers.
• Inform clients of new equipment options.

Skills

Excellent communication

Customer service

Sales skills

Strong listening

Teamwork

Organized

Phone skills

Education

Associate’s Degree or higher in Biology/Water Resources/Fisheries related field

Tools

Microsoft Office

Job description

Aqua Services, Inc., a Jones Lake Management company, is seeking a full-time Administrative Biologist in our Huntsville, AL office. The role focuses on top‑tier customer service and administrative support for the team.

The Administrative Biologist will temporarily report to the Guntersville office during the build, receive on‑the‑job training, handle inquiries by phone and in person, assist with estimates, inventories, and coordination for the branch manager.