Administrative Biologist

Jones Lake Management; Huntsville (AL); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Health plans including HSA

Dental, Vision, and Company Paid Life

12 Paid Holidays per year

Generous PTO

401(k) with generous company match

Job summary

Aqua Services, Inc., a Jones Lake Management company, is seeking a full-time Administrative Biologist in our Huntsville, AL office. The role focuses on top‑tier customer service and administrative support for the team.

The Administrative Biologist will temporarily report to the Guntersville office during the build, receive on‑the‑job training, handle inquiries by phone and in person, assist with estimates, inventories, and coordination for the branch manager.

Qualifications

• Associate’s degree or higher in biology, water resources, fisheries-related field, or equivalent experience.
• Highly organized, motivated, and able to work well with a professional team.
• Proficient in Microsoft Office.
• Excellent verbal and written communication skills.
• Excellent phone and cold calling skills.
• Exceptional customer service and sales skills.
• Strong listening skills.

Responsibilities

• Provide excellent customer service in person and by phone.
• Support management with material issues and tasks.
• Manage inventory and adjust as needed.
• Conduct spot checks of materials and high-turnover items.
• Coordinate collection of credit card receipts and submission process.
• Assist branch manager with follow-ups and projects.
• Assist with creation and coordination of estimates.
• Communicate estimates to customers.
• Inform clients of new equipment options.

Skills

Excellent communication

Customer service

Sales skills

Strong listening

Teamwork

Organized

Phone skills

Education

Associate’s Degree or higher in Biology/Water Resources/Fisheries related field

Tools

Microsoft Office

Job description

Key things you want to know about this role:

Position Title: Administrative Biologist

Location: Huntsville, AL

Pay Range: $42,000-$45,000 Annually commensurate with experience

About Us

Aqua Services, Inc., a Jones Lake Management company, is seeking a full-time Administrative Biologist in our Huntsville, AL office. We are a full-service lake and pond management specialty company. This company was built on providing unwavering quality solutions and products to our customers! It ALL begins with the employees hired to provide a professional level of service in the field, or at the office.

Position Summary

The Administrative Biologist will temporarily report to the office in Guntersville while we build out the office in Huntsville. You will receive on-the-job training for the needed skills to be successful, and we also provide continuing education opportunities. Responsibilities include oversight and response to customer service inquiries via telephone and in-office. This role will assist with customer needs and provide administrative support for the team and branch manager.

Essential Duties

• Perform excellent customer service with all customers, both in person and via telephone
• Assist Aqua Services management team with material “issues” and tasks needed to be completed
• Ensure inventory is managed appropriately and adjustments are made when needed
• Conduct spot checks of materials, high value items, and high turnover inventory regularly to ensure accuracy
• Coordinate the collection of credit card receipts and submission process for the team
• Assist branch manager with any follow-ups needed to be performed with customers
• Perform projects as needed for the branch manager
• Assist with creation and coordination of estimates
• Communicate estimates to customers
• Inform clients of new equipment options

Qualifications

• Associate’s Degree or higher in Biology, Water Resources, Fisheries related course study, or equivalent work experience
• Must be well organized, highly motivated, and willing to work well with a team of professionals
• Proficiency in Microsoft Office
• Excellent communication skills, both verbal and written
• Excellent phone and cold calling skills
• Exceptional customer service skills
• Strong listening and sales skills

Comprehensive Benefits:

• Multiple health plans to choose from, including the ability to participate in an HSA.
• Dental, Vision, and Company Paid Life Insurance
• 12 Paid Holidays per year
• Generous PTO
• 401(k) with Generous Company Match

We understand that no candidate is perfectly qualified for any job. Experience comes in many different forms; skills are transferable, and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.