Administrative Associate, Part-Time

Sentara; Wakefield (VA); On-site; USD 26,000 - 40,000; Part time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer match

Paid time off

Parental & family leave

Education assistance

Job summary

Sentara St. Luke's is seeking an Administrative Associate (Part-Time) to support a small therapy clinic. Responsibilities include clerical tasks, patient records management, appointment scheduling, and handling inquiries.

This role serves as the first point of contact for patients and visitors with a focus on excellent customer service. The position offers potential transition to full-time and may require varied shifts.

Qualifications

• High School Diploma is required.
• Healthcare and customer service experience preferred.
• Computer proficiency preferred.

Responsibilities

• Provide clerical support and handle administrative tasks for the unit.
• Manage patient records, schedule appointments, and respond to patient inquiries in a timely manner.
• Serve as the first point of contact for patients, families, and visitors with excellent customer service.

Skills

Customer service

Healthcare experience

Computer proficiency

Education

High School Diploma

Job description

City/StateWakefield, VAWork ShiftFirst (Days)Overview:Sentara St. Luke's is hiring an Administrative Associate, Part-Time.Schedule subject to change but might look something like:Monday 8am-5:30pmTuesday-Wednesday 8am-11:30amThursday 8am-4:30pmSmall therapy clinic, possibility to transition to a Full-Time position.The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. The AA provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.EducationHigh School Diploma (Required)Certification/LicensureNo specific certification or licensure requirementsExperienceHealthcare (Preferred)Customer Service experience (Preferred)Computer Proficient (Preferred)Talroo - Allied Health, customer service, labor and delivery, women's health, administrativeWe provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.53 - $28.86 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.