Administrative Associate II – Roadside Environmental (Div. 9)

State of North Carolina - Department of Transportation; North Carolina; On-site; USD 31,000 - 51,000; Full time

Job summary

State of North Carolina - Department of Transportation seeks an Administrative Associate II to support requisitions in SAP, payroll, service entry sheets, and file management. Candidate will assist with inventory issues, accident report processing, and meeting minutes while maintaining accurate records.

The role requires excellent customer service and strong MS Office skills, with the ability to work with minimal supervision and handle multiple tasks in a busy office environment.

Qualifications

• Strong customer service experience and ability to handle inquiries via phone, email, and in person.
• Proficiency in Microsoft Word, Excel, Outlook; familiarity with SharePoint is a plus.
• Attention to detail; ability to proofread correspondence, reports, and documents.
• Experience with data entry and maintaining accurate records.

Responsibilities

• Create requisitions in SAP and perform daily data entry tasks.
• Enter payroll information and service entry sheets; manage inventory issues and incident reports.
• Document meeting minutes, file retention, purging, and general filing for the office.
• Provide internal and external customer service; monitor and route calls as needed.
• Co-coordinate the Adopt-A-Highway Program for Division 9.

Skills

Customer service

Microsoft Office

Proofreading

Data entry

Communication skills

Education

High school diploma or GED

Equivalent combination of education and experience

Tools

SAP

Ariba

SharePoint

Job description

State of North Carolina - Department of Transportation seeks an Administrative Associate II to support requisitions in SAP, payroll, service entry sheets, and file management. Candidate will assist with inventory issues, accident report processing, and meeting minutes while maintaining accurate records.

The role requires excellent customer service and strong MS Office skills, with the ability to work with minimal supervision and handle multiple tasks in a busy office environment.