Administrative Associate II - Division 9 Roadside Environmental

nc; North Carolina; On-site; USD 31,000 - 51,000; Full time

Job summary

The NC Department of Transportation in North Carolina is seeking an administrative support specialist to backfill requisitions in SAP, perform data entry, payroll tasks, and daily maintenance duties. You will also document meeting minutes, manage file retention, and provide excellent customer service.

The role requires good communication, mathematical and proofreading skills, and the ability to learn DOT systems such as SAP, Ariba and SharePoint.

Qualifications

• Good communication skills in verbal and written activities.
• General mathematical skills and strong proofreading ability.
• Ability to schedule and coordinate appointments/meetings.
• Computer literacy and ability to learn DOT programs such as SAP, Ariba and SharePoint.
• Customer service experience preferred.
• Attention to detail and accuracy in data entry and correspondence.
• Friendly, professional demeanor and ability to work with minimal supervision.
• Indoor environment with significant sitting for long periods.

Responsibilities

• Serve as backup in creating requisitions in SAP.
• Perform data entry and maintain records.
• Process payroll and service entry sheets; manage inventory issues.
• Document meeting minutes and file retention; purge/general filing.
• Coordinate Adopt-A-Highway Program activities for Division 9.
• Provide excellent customer service by phone, in person and online.

Skills

Customer service

MS Office

Proofreading

Data entry

Scheduling

Education

High School Diploma or GED

1 year administrative experience

Tools

SAP

Ariba

SharePoint

Job description

About Us

It's the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date.

The major functions of this position will be to serve as backup in creating requisitions in SAP, database entry, daily maintenance management system task number assignment, entering payroll, service entry sheets, inventory issues, accident report processing, documentation of meeting minutes, file retention, purging and maintaining the general files for this office, call monitoring and routing. They must provide excellent customer service and be able to operate general office equipment. Must be able to work in an environment with little supervision throughout the day. Minimal data processing errors are required because of the significant impact they have on daily operations of this department and its personnel. This position will also serve as co-coordinator for the Adopt-A-Highway Program for Division 9.

Additional Expectations:

• Good communication skills are required in both verbal and written activities.
• Possess general mathematical skills, significant vocabulary/grammar skills for proofreading correspondence, reports, and other documents.
• Ability to schedule and coordinate a variety of appointments, meetings, and or conferences.
• Applicant should be computer literate and possess experience using modern word processing, spreadsheet, email, and internet software, and have the ability to learn and apply DOT computer programs such as SAP, Ariba and SharePoint.
• Customer service experience (over telephone, personal, and electronic) is also preferred.
• Candidates should possess composition skills, attention to detail, and need for consistency with data entry and correspondence.
• Management prefers a candidate with customer service experience and a personable attitude.
• Must be able to work in an inside environment including being exposed to significant sitting for long periods of time.

This position requires a valid driver's license due to required occasional business-related travel and the need to operate a company or personal vehicle while conducting administrative duties. Responsibilities may include duties such as traveling between company locations or work sites, attending meetings or training sessions, delivering or retrieving documents, supplies, or equipment, making postal runs, and completing other off-site administrative or operational tasks as assigned.

Knowledge Skills and Abilities/Management Preferences

Salary Grade and Salary Range: NC02 $31,200-$51,249

Management prefers applicants with the following:

• Customer service experience, including resolving customer issues
• Experience with Microsoft Office using programs such as Outlook, Word, and Excel
• Experience completing and/or maintaining records and reports
• Experience reviewing detailed documents and records for accuracy and completeness
• Experience with letter writing, using correct spelling, punctuation, and proofreading

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school or General Educational Development ( GED ) diploma and one year of administrative experience; or an equivalent combination of education and experience.

In accordance with the Governor's Executive Order 303 , our agency supports second‑chance employment for individuals who were previously incarcerated or justice‑involved. We invite all potential applicants to apply for positions for which they may be qualified.

It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.