Administrative Associate

Sentara Health; Norfolk (VA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

PTO & Sick Leave

Parental & Family Leave

Life/Disability Plans

401k with Employer Match

Tuition Assistance

CEU & Professional Development

Job summary

Sentara Norfolk General Hospital Burn Trauma IntermediateCare Unit and Medical Surgical Unit is hiring a part-time Administrative Associate for day shifts. The role involves clerical support, patient record management, appointment scheduling, and handling patient inquiries in a fast-paced hospital environment.

The position requires a high school diploma or equivalent, with preferred experience in medical offices, customer service, and proficient use of Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• Fast-paced environment experience preferred.
• Medical office experience preferred.
• Proficient with Microsoft Office applications.

Responsibilities

• Provide clerical support and manage patient records.
• Schedule appointments and handle patient inquiries.
• Collaborate with medical staff, management, and patients to ensure care quality.

Skills

Customer service

Fast-paced environment experience

Medical office experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Sentara Norfolk General Hospital Burn Trauma IntermediateCare Unit and Medical Surgical Unit is hiring a Part-time, Day Shift, Administrative Associate.

Hours/Shift: Part-time, Day Shift, working 8-hour shifts on Monday, Tuesday, Thursday, or Saturday (Alternate Saturdays).

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Education

• High School Grad or Equivalent (Required)

Experience

• Previous Experience working in a Fast-paced Environment (Preferred)
• Excellent Customer Service Experience (Preferred)
• Medical Office Experience (Preferred)
• Computer Savvy with Microsoft Office Skills (Preferred)

Benefits: Caring For Your Family and Your Career

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Long-Term, Short-Term Disability, and Critical Illness plans
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Reimbursement for certifications and free access to complete CEUs and professional development
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!

Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.

In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Sentara Health is a leading not-for-profit integrated health care system, dedicated to improving health through innovative services and exceptional patient experiences across the Mid-Atlantic and Southeast.