Administrative Assistant | Service Department

FirstChoice Hiring; Mooresville (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Mooresville Ford is seeking an Automotive Service Department Support Staff member in Mooresville, NC to assist our busy service team. The ideal candidate is organized, customer-focused, and comfortable working in a fast-paced dealership environment, handling phones, paperwork, and data entry.

Pay is $16–$18 per hour with benefits and no Sunday shifts. We value a detail-oriented, professional attitude and place importance on accurate records and excellent customer service.

Qualifications

• Previous clerical, administrative, or dealership experience preferred.
• Strong computer and data entry skills.
• Excellent communication and organizational abilities.
• Ability to multitask in a fast-paced environment.
• Professional attitude and attention to detail.
• Must be authorized to work in the U.S. without sponsorship.
• Pre-employment background checks including MVR and drug screening.

Responsibilities

• Assist with service department administrative tasks and paperwork
• Process repair orders, invoices, and customer records
• Answer phones and direct customer inquiries
• Support service advisors and technicians with daily operations
• Maintain accurate filing and data entry
• Help ensure a positive customer experience

Skills

Clerical experience

Data entry

Communication skills

Multitasking

Attention to detail

Work authorization in US

Background checks compliance

Job description

Automotive Service Department Support Staff

Previous Clerical, Administrative, or Dealership Experience is a Plus!

Pay Range: $16 - $18 per Hour + Great Benefits!
No Sundays!

Mooresville Ford is seeking a detail-oriented person to support our busy service team. If you are organized, customer-focused, and enjoy working in a fast-paced dealership environment, we'd love to hear from you! The successful candidate will be detail-orientated and comfortable talking to customers on the phone as well as in the Service Department.

Why Mooresville Ford?

• Family-oriented, team-focused work environment
• Established and respected Ford dealership
• Opportunities for training and career growth
• Supportive leadership and positive workplace cultureAssist with service department administrative tasks and paperwork
• Process repair orders, invoices, and customer records
• Answer phones and direct customer inquiries
• Support service advisors and technicians with daily operations
• Maintain accurate filing and data entry
• Help ensure a positive customer experience

Qualifications:

• Previous clerical, administrative, or dealership experience preferred
• Strong computer and data entry skills
• Excellent communication and organizational abilities
• Ability to multitask in a fast-paced environment
• Professional attitude and attention to detail
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Pre-employment background checks are required, including MVR, and drug screening.

Join the team at Mooresville Ford and help us deliver exceptional service to our customers every day.

We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.