Administrative Assistant — Scheduling, Invoices & Client Support

iicrc-careers; Elizabethtown (KY); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Servpro of Hardin/Larue Counties is seeking an Administrative Assistant to support franchise operations. You will handle calls, schedule jobs, perform data entry, and prepare invoices while maintaining quality reviews and customer relationships.

The role emphasizes proactive service, reliability, and the ability to work in a fast-paced team environment. Competitive pay and opportunities for advancement are highlighted.

Qualifications

• 2+ years of administrative or office experience.
• Experience with billing, QA, and scheduling is a plus.
• Experience in a service industry is a plus.
• Polite, confident, and excellent customer service skills.
• Excellent organizational skills and attention to detail.
• Able to work in a fast-paced, team-oriented office.
• Proficient with Microsoft Office and able to learn new software.
• Minimum of HSD/GED; able to pass background check and overtime.
• On-call after hours dispatch on a rotational basis.

Responsibilities

• Assist with building and completing internal job file quality reviews.
• Coordinate crew and job scheduling.
• Communicate with and build relationships with customers.
• Answer phones and direct calls.
• Prepare email and written correspondence.
• Perform detailed data entry and create invoices.

Skills

Customer service

Phone skills

Strong communication

Organization

Attention to detail

Multitasking

Data entry

Microsoft Office

Education

High School Diploma or GED

Tools

Billing software

Scheduling software

Proprietary software

Job description

Servpro of Hardin/Larue Counties is seeking an Administrative Assistant to support franchise operations. You will handle calls, schedule jobs, perform data entry, and prepare invoices while maintaining quality reviews and customer relationships.

The role emphasizes proactive service, reliability, and the ability to work in a fast-paced team environment. Competitive pay and opportunities for advancement are highlighted.