Administrative Assistant - Sales & Engineering Support

AO Precision Manufacturing, LLC; Daytona Beach, Northern (FL, KY); Hybrid; USD 40,000 - 52,000; Full time

Job summary

AO Precision Manufacturing LLC in Daytona Beach, FL is seeking an Administrative Assistant to support sales, engineering and quality. You will manage correspondence, schedule meetings, maintain records, and prepare reports while delivering excellent customer service.

The role requires 3–5 years of office experience, proficiency in Microsoft Office and ERP systems, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• 3–5 years in administrative or office support.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Strong Excel skills (formulas, data tracking, reporting).
• Experience with ERP systems (Epicor preferred).
• Excellent written and verbal communication.
• Strong attention to detail and organizational skills.
• Customer-focused mindset with problem-solving abilities.
• Ability to manage multiple tasks in a fast-paced environment.
• Flexibility to adapt to changing priorities.
• Proactive approach to process improvement.
• Experience working with independent sales reps is a plus.

Responsibilities

• Generate daily, weekly, and monthly sales reports.
• Maintain organized electronic and physical filing systems.
• Create and manage spreadsheets using Microsoft Excel.
• Develop and update presentations using PowerPoint.
• Respond to customer inquiries regarding order status and product details.
• Process customer orders, changes, returns, and RFQs.
• Collaborate with Sales and Credit teams to resolve disputes.
• Track RFQ awards and coordinate internal RFQ meetings.
• Use the Epicor ERP system to manage customer data and interactions.
• Provide feedback on service issues and customer concerns.
• Support sales representatives in exceeding customer expectations.
• Other duties as assigned in Engineering & Quality

Skills

Office software

Excel

PowerPoint

ERP systems

Communication

Attention to detail

Multitasking

Customer service

Education

High school diploma

Bachelor's degree (preferred)

Tools

Epicor ERP

Job description

AO Precision Manufacturing LLC in Daytona Beach, FL is seeking an Administrative Assistant to support sales, engineering and quality. You will manage correspondence, schedule meetings, maintain records, and prepare reports while delivering excellent customer service.

The role requires 3–5 years of office experience, proficiency in Microsoft Office and ERP systems, strong communication, and the ability to multitask in a fast-paced environment.