Administrative Assistant & Records Liaison

College of Eastern Idaho; Idaho Falls (ID); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Affordable Health Plans

Sick leave from day one

Vacation leave with tiered accruals

Fidelity 401(a) and PERSI retirement

Life Insurance for you and dependents

Educational Savings for employees and/

Exclusive Discounts

Job summary

College of Eastern Idaho is seeking an administrative professional to perform a wide variety of office support functions and maintain program records. The role includes preparing reports and serving as a liaison between management, units, and external customers at the Idaho Falls location.

You will handle inquiries, organize correspondence, and assist in updating course schedules and program websites, while supporting instructors and program managers in day-to-day operations.

Qualifications

• Strong written and verbal communication skills.
• Ability to work in a fast-paced environment.
• Excellent organizational abilities.
• Experience in an administrative role in Higher Education is a plus.

Responsibilities

• Answer WTCE phone lines and greet walk-in customers, delivering excellent service to internal and external customers.
• Respond to inquiries and explain department services, policies, and procedures.
• Compose letters, correspondence, meeting minutes and memos.
• Compile and analyze information from various sources to prepare reports.
• Update and design program website, course schedules, and other advertising needs.
• Maintain communication with instructors, program managers and coordinators.
• Perform data entry in various systems used by the College.
• Provide general office and operations support.

Skills

MS Office Proficiency

Customer Service

Communication

Data Entry

Interpersonal Skills

Bilingual Spanish

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

College of Eastern Idaho is seeking an administrative professional to perform a wide variety of office support functions and maintain program records. The role includes preparing reports and serving as a liaison between management, units, and external customers at the Idaho Falls location.

You will handle inquiries, organize correspondence, and assist in updating course schedules and program websites, while supporting instructors and program managers in day-to-day operations.