Program & Administrative Support Specialist

College-of-Eastern-Idah; Idaho Falls (ID); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Health plans

Retirement plan

Life insurance

Tuition discounts

Employee discounts

Sick leave

Vacation leave

Job summary

College of Eastern Idaho is seeking an administrative support professional to handle a broad range of clerical tasks and maintain program records. The role acts as a liaison between management, units, and external customers, supporting WTCE operations at Idaho Falls.

The ideal candidate will bring strong Microsoft Office skills, data entry accuracy, and customer service orientation. A background in higher education is a plus, and Spanish bilingual abilities are valued.

Qualifications

• Experience in administrative assistant or business office role.
• Experience in Higher Education setting is preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Answer WTCE phone lines, greet walk-in customers and provide excellent service to internal and external customers.
• Respond to inquiries and explain department services, policies and procedures.
• Compose letters, correspondence, meeting minutes and memos.
• Compile and analyze information from various sources to prepare reports.
• Utilize word processing software to create, process, and maintain documents and records.
• Coordinate scheduling of meetings, events, tours, conferences and course schedules.
• Act as liaison between organizational unit and external customers.
• Maintain financial records including monitoring budgets and preparing transactions and collecting payments.
• Update and design the program website, course schedules and other advertising needs.

Skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

Data entry

Customer service

Communication skills

Bilingual Spanish

Job description

College of Eastern Idaho is seeking an administrative support professional to handle a broad range of clerical tasks and maintain program records. The role acts as a liaison between management, units, and external customers, supporting WTCE operations at Idaho Falls.

The ideal candidate will bring strong Microsoft Office skills, data entry accuracy, and customer service orientation. A background in higher education is a plus, and Spanish bilingual abilities are valued.