Administrative Assistant/Receptionist

SERVPRO of North Bethesda; Rockville (MD); On-site; USD 45,846,528 - 51,577,344; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Paid holidays

Performance bonus

Training & development

Job summary

SERVPRO of North Bethesda is seeking an Administrative Assistant/Receptionist to support office operations in Rockville, MD. The role includes answering phones, data entry, scheduling, and coordinating with teams to ensure smooth daily workflow.

Compensation ranges from $16 to $18 per hour with performance-based bonuses, 401(k) with company matching, paid holidays, and health/vision/dental coverage after 30 days. Opportunities for advancement and ongoing training are available.

Qualifications

• Must have a high school diploma or GED.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong attention to detail and problem-solving skills required.
• Excellent written and verbal communication skills desired.
• Ability to multitask and stay organized in a fast-paced office.

Responsibilities

• Perform fundamental daily administrative tasks to assist the office team.
• Answer the main phone line and direct calls to the appropriate team member.
• Coordinate crew and job scheduling.
• Perform detailed and accurate data entry.
• Assist other divisions as needed.

Skills

Attention to detail

Problem solving

Written and verbal communication

Organization

Education

High school diploma/GED

Tools

Microsoft Office

Job description

ServPRO of North Bethesda/Aspen Hill/Rossmoor is hiring an Administrative Assistant/Receptionist.

Compensation and Benefits

• Competitive compensation - $16 - $18 per hour, promotion based on performance after 1 year of employment, and bonuses for referring new work
• Superior benefits - sick leave immediately and after 6 months of employment eligibility for 401K with company matching, vacation leave and paid holidays
• Career progression - to grow into a Construction Project Manager, and quarterly performance reviews
• Professional development - on-the-job training and SERVPRO industry training
• Health, Life, Vision and Dental available after 30 days of employment!

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Profit sharing
• Training & development
• Vision insurance

Key Responsibilities

• Perform fundamental daily administrative tasks to assist the office team
• Answer the main phone line and direct calls as necessary to the appropriate team member
• Coordinate crew and job scheduling
• Perform detailed and accurate data entry
• Assist other divisions, as needed

Position Requirements

• High school diploma/GED (preferred)
• Must be knowledgeable in Microsoft Office
• Attention to detail and problem‑solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task

Skills, Physical Demands, and Competencies

This is a role in a fast‑paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bend or stand as necessary. Ability to successfully complete a background check subject to applicable law.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.