Restoration Supervisor

SERVPRO of North Bethesda; Rockville (MD); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Paid holidays

Vacation leave

Bonus based on performance

Profit sharing

Training & development

Free uniforms

Company parties

Job summary

SERVPRO of North Bethesda is seeking a Restoration Supervisor to coordinate and supervise restoration projects, ensuring quality control and timely completion. You will oversee restoration technicians, manage materials, and document each project from start to finish.

The role offers competitive hourly pay ($25-$30) plus commission, with opportunities for advancement to project or operations management. Benefits include sick time, 401(k) matching, vacation leave, holidays, and professional

Qualifications

• Experience supervising restoration projects.
• Ability to lift 50 pounds regularly, up to 100 pounds with assistance.
• Ability to wear PPE and work safely around cleaning agents.

Responsibilities

• Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall project satisfaction; communicate clear expectations to restoration technicians and supervise their activities.
• Thoroughly document restoration projects and support the services provided.
• Manage labor, equipment, and supply usage on assigned projects.
• Communicate progress, problems, and important updates with internal team members.
• Verify all safety protocols are established and followed for workplace safety.
• Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
• Coach and train restoration technicians.

Job description

SERVPRO of North Bethesda/Aspen Hill/Rossmoor is hiring a Restoration Supervisor!

Compensation & Benefits

• Competitive compensation: $25-$30 per hour + commission, promotion based on performance after 1 year of employment
• Superior benefits: sick leave immediately, 6 months employment eligibility for 401K with company matching, vacation leave, paid holidays
• Career progression: grow into a restoration project manager or operations manager, quarterly performance reviews
• Professional development: on-the-job training and paid training/certifications after 90 days of employment
• Health, Life, Vision, and Dental coverage available after 6 months of employment
• 401(k) and 401(k) matching
• Bonus based on performance
• Company parties
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Free uniforms
• Vision insurance

Career Path: After 30 days of employment WRT, AFTER 90 Days FRST, 90 days after FRST Completion HST Certification.

Key Responsibilities

• Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall project satisfaction; communicate clear expectations to restoration technicians and supervise their activities.
• Thoroughly document restoration projects and support the services provided.
• Manage labor, equipment, and supply usage on assigned projects.
• Communicate progress, problems, and important updates with internal team members.
• Verify all safety protocols are established and followed for workplace safety.
• Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
• Coach and train restoration technicians.

Skills / Physical Demands / Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
• Ability to climb ladders, work at ceiling heights, and in tight spaces (e.g., crawl spaces, attics).
• Ability to repetitively push/pull/lift/carry objects.
• Ability to work with/around cleaning agents.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.