Administrative Assistant - Public Relations and Marketing

Virginia Community Colleges; Norfolk (VA); On-site; USD 35,000 - 48,000; Full time

Job summary

Tidewater Community College has served South Hampton Roads for 50 years and is the region's largest provider of higher education and workforce services. The Administrative Assistant in Public Relations and Marketing drafts letters, manages phone traffic, and provides essential office support within the Marketing department.

The role requires strong communication skills, confidentiality in an executive environment, and the ability to coordinate with college administration and the public to ensure

Qualifications

• Ability to work well in a fast-paced, confidential executive environment.
• Ability to manage a complex administrative office through hands-on, detail-oriented leadership.
• Ability to make decisions independently.
• Ability to establish and maintain positive relationships with individuals at all levels within the college.
• Ability to effectively communicate with employees, students, and external stakeholders, orally and written.
• Ability to synthesize large amounts of information from various sources and produce specific reports and summaries.
• Ability to review and analyze multiple State budgets.
• Ability to analyze business processes and recommend modifications to improve efficiency and effectiveness.
• Ability to distribute and monitor assignments to ensure timely completion and meet deadlines.
• Ability to interpret and apply TCC , VCCS , and State, policies and procedures.
• Knowledge of PC environment with advanced skills in Word, Excel, PowerPoint, e-mail, and Internet use.

Responsibilities

• Draft letters and answer phone traffic; provide general office support for the Marketing department.
• Provide purchasing support for the department through eVA and coordinate with the project management system.
• Serve as the coordinator within the department's project management system with regular client communication.
• Communicate with college administration and the public to ensure quality customer service.

Skills

Office administration

Communication skills

Budget analysis

Team coordination

PC proficiency

Tools

Word

Excel

PowerPoint

Email

Internet

Job description

Administrative Assistant - Public Relations and Marketing

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Posting Summary

Working Title

Working Title Administrative Assistant - Public Relations and Marketing

Role Title

Role Title Admin and Office Spec III

Role Code

Role Code 19013-SW

FLSA

FLSA Nonexempt

Pay Band

Pay Band 03

Position Number

Position Number 29500845

Agency

Agency Tidewater Community College

Division

Division Tidewater Community College (Div)

Work Location

Work Location Norfolk - 710

Hiring Range

Hiring Range $35,012 - $48,000, commensurate w/ experience.

Emergency/Essential Personnel No

EEO Category

EEO Category 6-Administrative Support

Full Time or Part Time

Full Time or Part Time Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-

Does this position have telework options? -Telework options are subject to change based on business needs- No

Does this position have a bilingual or multilingual skill requirement or preference?

Does this position have a bilingual or multilingual skill requirement or preference? No

Work Schedule

Monday – Friday, 8:30 a.m. – 5:00 p.m.

Occasional extended hours and/or Saturdays may be required.

Sensitive Position

Sensitive Position No

Job Description

Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

This position will provide general office assistance to the college’s Marketing department by drafting letters, answering and directing phone call traffic, and provide general office support. This position will provide purchasing support for the department through eVA. This position will also serve as the coordinator within the departments project management system requiring consistent communication with clients within the college. This position will also frequently communicate with college administration and the general public using both oral and written communication in an effort to provide quality customer service.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Ability to work well in a fast-paced, confidential executive environment.
• Ability to manage a complex administrative office through hands-on, detail-oriented leadership.
• Ability to make decisions independently.
• Ability to establish and maintain positive relationships with individuals at all levels within the college.
• Ability to effectively communicate with employees, students, and external stakeholders, orally and written.
• Ability to synthesize large amounts of information from various sources and produce specific reports and summaries.
• Ability to review and analyze multiple State budgets.
• Ability to analyze business processes and recommend modifications to improve efficiency and effectiveness.
• Ability to distribute and monitor assignments to ensure timely completion and meet deadlines.
• Ability to interpret and apply TCC , VCCS , and State, policies and procedures.
• Knowledge of PC environment with advanced skills in Word, Excel, PowerPoint, e-mail, and Internet use.

Additional Considerations

• Understanding of College Brand Standards and Policies
• Ability to support small design needs such as flyers and applications to design such as Photoshop, InDesign, and Canva.

Operation of a State Vehicle

Operation of a State Vehicle No

Supervises Employees No

Required Travel

No

Posting Number

Posting Number CLS_4737P

Recruitment Type

Recruitment Type General Public - G

Number of Vacancies

Number of Vacancies 1

Position End Date (if temporary)

Job Open Date

Job Open Date 09/10/2026

Job Close Date

Job Close Date 09/18/2026

Agency Website

Agency Website TCC.edu

Contact Name

Email

Phone Number

Special Instructions to Applicants

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System ( VCCS ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System ( VCCS ) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA ), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Required fields are indicated with an asterisk (*).

• * I understand this position is not a remote position and I will be required to work in person.
  • Yes
  • No

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

• Alternative Hiring Process Letter
• SF-50 (Documentation of involuntary separation from Federal Agency)