Administrative Assistant - Property Management

Smoker & Company LLC; Leola (PA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

Job summary

Smoker Property Management LLC in Leola, PA is seeking an Administrative Assistant to support daily property management operations from our Leola office. You will help with tenant communications, scheduling, records, and general office coordination for tenants, owners, vendors, and team members.

This is a full-time role with a Monday–Friday schedule and a collaborative team environment. The ideal candidate has a high school diploma, proficiency with Microsoft Office, strong organizational and

Qualifications

• High school diploma or equivalent.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel).
• Ability to work independently and as part of a team.
• Strong organizational and problem-solving skills.
• Reliable transportation and consistent attendance.
• Ability to sit, stand, and work at a computer for extended periods.

Responsibilities

• Answer and direct phone calls, emails, inquiries, and visitor requests professionally and promptly.
• Track maintenance work orders, schedule appointments, inspections, and showings.
• Maintain property, tenant, vendor, and company records with accurate data entry and document management.
• Perform data entry related to rent collection tracking, invoices, and reports.
• Support property managers and leadership with special projects and daily administrative tasks.
• Maintain confidentiality of tenant, owner, and company information.

Skills

Communication

Time management

Organization

Problem solving

Data entry

Customer service

Education

High school diploma

Tools

Microsoft Office Suite

Outlook

Word

Excel

Job description

Join Our Team

Smoker Property Management LLC is seeking a dependable, organized, and customer-focused Administrative Assistant to support daily property management operations from our Leola office. This role helps keep communication, scheduling, records, and office coordination running smoothly for tenants, property owners, vendors, and team members.

If you enjoy helping people, staying organized, managing multiple priorities, and contributing to a fast-paced office environment, we'd love to hear from you. This is a full-time opportunity offering a variety of responsibilities, a supportive team atmosphere, and the chance to make a direct impact on the success of our properties and residents.

What You'll Do

In this role, you will help keep daily property management operations organized, responsive, and on schedule by supporting tenant communications, maintenance coordination, records, scheduling, and general office needs.

Responsibilities

• Tenant, owner, and vendor communication: Answer and direct phone calls, emails, office inquiries, and visitor requests professionally and promptly.
• Maintenance and scheduling coordination: Track maintenance work orders, follow up as needed, and schedule appointments, inspections, meetings, and property showings.
• Records and documentation: Maintain accurate property, tenant, vendor, and company records through timely and accurate data entry, document management, lease administration support, and record maintenance. Review information for completeness and accuracy and promptly address discrepancies.
• Office and accounting support: Perform data entry related to rent collection tracking, invoice processing, correspondence, reports, spreadsheets, mail, office supplies, and general organization.
• Team and leadership support: Support property managers and leadership with special projects, daily administrative tasks, and a professional, welcoming office environment.
• Confidentiality: Maintain confidentiality of tenant, owner, and company information at all times.

What We're Looking For

Preferred Qualifications

• Active Pennsylvania Real Estate License or ability and willingness to obtain one
• Previous experience in administrative support, property management, real estate, customer service, or office coordination
• Experience working with property management or accounting software
• Strong organizational and time-management skills
• Excellent verbal and written communication skills
• Ability to prioritize multiple tasks in a fast-paced environment
• Strong attention to detail and accuracy, with experience performing high-volume data entry and maintaining accurate records.
• Professional demeanor and customer-focused attitude
• Positive attitude and strong work ethic

Required Qualifications

• High school diploma or equivalent
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel
• Ability to work independently and as part of a team
• Strong organizational and problem-solving skills
• Reliable transportation and consistent attendance
• Ability to sit, stand, and work at a computer for extended periods

Why Join Smoker Property Management?

• Full-time, year-round employment with a consistent Monday–Friday schedule
• Variety of work supporting tenants, property owners, vendors, and internal teams
• Supportive and team-oriented office environment
• Opportunity to develop property management and business administration skills
• Stable and growing company
• Meaningful work helping provide quality housing and exceptional service to residents and property owners

Compensation & Benefits

Starting pay: $20 per hour

• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)

Candidates are required to successfully pass a pre-employment background check. Smoker Property Management LLC is a business unit of the Smoker & Company Family of Companies. We are an equal employment opportunity employer and prohibit discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.