Administrative Assistant - Property & Leasing Support (LIHTC)

Dayforce; Boston (MA); On-site; USD 32,000 - 34,000; Full time

Job summary

Georgetowne Homes in Hyde Park, MA seeks an Administrative Assistant to support the Property Manager and staff. You will greet applicants and residents, process rent-related paperwork, and handle service orders, calls, and records with confidentiality.

You will manage leasing duties, income certifications, TRACS, and tenant communications, coordinating turnover with the Maintenance Supervisor. Candidates should be organized, professional and bilingual Spanish preferred.

Qualifications

• High school diploma or GED required.
• Associates degree or equivalent experience preferred.
• Strong computer proficiencies.
• Intermediate proficiency with Word, Excel, PowerPoint, Outlook.
• Basic proficiency with Yardi desirable.
• Bilingual Spanish preferred, but not required.
• Strong oral and written communication skills.
• Highly organized and detail oriented.
• Ability to work in a fast paced environment where priorities change daily.
• Deadline driven.
• Demonstrates strong initiative and high level of professionalism.

Responsibilities

• Greets and assists applicants, residents and guests.
• Prepares and maintains office and rental expense budgets.
• Prepares, types and files office correspondence including letters, reports, and spreadsheets.
• Writes service orders and maintains service order log.
• Answers telephones in a professional manner; directs calls and records messages.
• Orders office supplies and maintains inventory.
• Opens and closes office; secures confidential files and maintains office equipment.
• Administers rent collection efforts with Property Manager including cash receipts, 14 day notices, legal correspondence, etc.
• Processes monthly Section 8 housing assistance payment billing.
• Processes income certifications/recertifications.
• Processes and transmits TRACS (Tenant Rental Assistance Certification System).
• Completes special projects assigned by manager.
• Coordinates turnover schedule with Maintenance Supervisor.
• Completes administrative leasing duties: intake and processing of applications, preparing and distributing applicant correspondence, interviewing eligible applicants, preparing lease packages.
• Conducts new resident orientation.
• Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
• Works patiently, professionally and cooperatively with residents and staff.
• Preserves and respects resident and applicant confidentiality.
• Follows company policies, rules and regulations.

Skills

Computer proficiency

Word

Excel

PowerPoint

Outlook

Bilingual Spanish

Oral & written communication

Highly organized

Deadline driven

Initiative & professionalism

Education

High school diploma or GED

Associates degree or equivalent experience

Tools

Yardi

Job description

Georgetowne Homes in Hyde Park, MA seeks an Administrative Assistant to support the Property Manager and staff. You will greet applicants and residents, process rent-related paperwork, and handle service orders, calls, and records with confidentiality.

You will manage leasing duties, income certifications, TRACS, and tenant communications, coordinating turnover with the Maintenance Supervisor. Candidates should be organized, professional and bilingual Spanish preferred.