Leasing Assistant - Bilingual English/Spanish

Hispanic Housing Development Corporation

Chicago (IL)

On-site

USD 28,000 - 29,000

Full time

4 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Paid Vacation

Paid Holidays

401(k) Plan

Disability Insurance

Tuition Reimbursement

Employee Assistance Program

Training & Development

Career Growth

Job summary

Hispanic Housing Development Corporation in Chicago, IL seeks a Leasing Assistant to support daily property operations and interact professionally with residents, vendors, and staff. The role reports to the Property Manager and requires bilingual English/Spanish communication and strong customer service skills.

The position is full-time, Monday–Friday, with a 40-hour work week and a pay rate of $20.00–$21.00 per hour. Leasing license and COS certification must be obtained within 6 months of hire.

Qualifications

Fluency in written and spoken English/Spanish is a must.
High school diploma (minimum); 2-year or 4-year degree a plus.
Affordable Housing Experience a must.
Must have or obtain leasing license within 6 months of hire.
Must have or obtain a COS certification within 6 months of hire.
Knowledge of Fair Housing laws and regulations.
Excellent customer service skills as well as attention to detail.
Proficient with MS Office Suite and property management software.

Responsibilities

Greet residents, vendors, and visitors professionally.
Answer calls, direct to staff, and take messages.
Provide general admin support to the property management team.
Maintain organized resident, leasing, and property files.
Maintain waiting lists and update applicant files.
Assist prospective residents with leasing and applications.
Schedule applicant interviews and assist with rent calculations.
Process lease renewals, recertifications, move-ins/outs per policies.
Enter and update resident and leasing data in systems.
Assist with rent collection processing.
Show available apartments to prospective residents.
Assist with property and unit inspections.
Handle maintenance work orders.
Prepare invoices and documentation for management review.
Prepare and track resident notices.
Maintain staff calendars and resident meetings.
Manage office supplies.
Maintain property reports and logs.
Follow Fair Housing and housing regulations.
Maintain confidentiality.
Perform other duties as assigned.

Skills

Bilingual English/Spanish

Customer Service

Attention to detail

Education

High School Diploma

Associate or Bachelor’s degree preferred

Leasing License within 6 months

COS Certification within 6 months

Affordable Housing Experience

Tools

MS Office Suite

Property management software

Job description

At Hispanic Housing our vision is to provide affordable housing that people are proud to call home. In creating quality housing, a safe and stable environment, and by providing superior customer service, we help create part of the foundation that enables people to make a better life for themselves, their families, their neighbors, and communities.

The Leasing Assistant assists the Property Manager with day to day operations to ensure successful day-to-day operations of the property. The Leasing Assistant must be able to interact with a wide range of people and display courtesy and diplomacy in handling residents’ and property situations. In the Property Manager’s absence or in emergency situations, the Leasing Assistant must be able to assume the Property Manager’s responsibilities under the direction of the Property Supervisor.

Schedule & Compensation

Full-Time: 40 hours per week

Schedule: Monday - Friday

Pay Rate: $20.00 - $21.00 per hour

ESSENTIAL JOB FUNCTIONS Include The Following.

Greet residents, prospective residents, vendors, contractors, and visitors in a professional and friendly manner.
Answer incoming telephone calls, direct calls to the appropriate staff member, and take detailed messages when necessary.
Provide general administrative support to the property management team, including preparing correspondence, reports, mail, faxes, filing, and scheduling appointments.
Maintain organized resident, leasing, and property management files and records.
Maintain property waiting lists and assist with creating and updating applicant and resident files.
Assist prospective residents with the leasing and application process.
Schedule applicant interviews, complete required forms, follow up on documentation, and assist with rent calculations.
Processes lease renewals, recertifications, move-ins, and move-outs in accordance with company policies and applicable housing program requirements.
Enter and update resident, leasing, and recertification information in property management systems.
Assist with rent collection processing and related documentation.
Show available apartments and the property to prospective residents as needed.
Assist management with property and unit inspections.
Receive, create, process, and follow up on maintenance work orders.
Maintain maintenance-related paperwork, including reports, schedules, appointments, and time-sheets.
Prepare invoices and other documentation for management review and approval.
Assist with preparing, delivering, and tracking resident and legal notices as needed.
Maintain staff calendars, appointments, and resident meetings.
Monitor office supply inventory and coordinate orders for supplies, furniture, and equipment.
Maintain property reports, logs, manuals, and other required documentation.
Follow all Fair Housing requirements and applicable federal, state, and local housing regulations.
Maintain confidentiality of resident, applicant, and company information.
Perform other duties as assigned.