Administrative Assistant — Program Ops & Pantry Support

Community Care Alliance; Woonsocket (RI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Vacation time

Sick time

Holidays

Medical coverage

Dental coverage

Vision coverage

AFLAC coverage

403b matching

FSA/DCA

Life insurance

Disability

Tuition reimbursement

Licensure bonuses

Referral program

Bilingual premium

Parking/mileage

Job summary

Community Care Alliance is seeking an Administrative Assistant for the Agape program in Woonsocket, RI. The role provides general office support, handles calls, greets clients, maintains records, and supports program operations.

The position requires a high school diploma and strong organizational skills; experience with data entry and confidentiality is preferred. The incumbent will work closely with the Program Manager to coordinate care.

Qualifications

• This position requires a high school diploma or equivalency with two years' office/customer service or social services preferred.
• Minimum skills will include:
• Knowledge of modern office procedures and methods, including telephone communication, office systems, and adequate record keeping.
• Knowledge of proper business communication, including style and formatting of letters, memoranda, and data reports.
• Skill to use a computer and various software packages.
• Ability to prioritize tasks and work independently.
• Ability to maintain strict confidentiality.
• Ability to organize activities for clients and provide support as needed.
• Ability to enter data in Agape6 and CareWare (following training)
• Complete reports from databases and records as requested by supervisory staff.
• Maintain a copy of all forms needed within the Agape Center
• Assist with the operation of the food pantry as needed. Assist in covering the office as needed.
• Work directly with the Program Manager on necessary tasks about program operations.
• Order office supplies, personal care products, activity products, etc.
• Make copies, send faxes, and scan documents as needed.
• Shopping for groceries with Program Manager as assigned.
• Help with food bank ordering, deliveries, and reporting.
• Complete intake processes for Basic Clients.
• Other duties as assigned by supervisory staff.
• Ability to communicate effectively orally and in writing.

Responsibilities

• Answering and directing telephone calls.
• Greeting and engaging with clients and guests.
• Maintaining adequate records, data entry, copying, filing, and faxing.
• Maintaining logs, updating records, recording meeting minutes.
• Attending meetings with the Agape Program Manager.
• Assisting in weekly grocery shopping with the Program Manager for the food bank.
• Maintaining the food pantry and assisting in distribution of food as needed.
• Ordering and maintaining the personal care product closet.
• Maintaining professional relationships with outside entities regarding coordination of care.

Skills

Office procedures

Telephone communication

Data entry

Record keeping

Confidentiality

Prioritize tasks

Independent work

Written and oral communication

Education

High school diploma or equivalent

Two years’ office/customer service or social services preferred

Tools

Agape6

CareWare

Job description

Community Care Alliance is seeking an Administrative Assistant for the Agape program in Woonsocket, RI. The role provides general office support, handles calls, greets clients, maintains records, and supports program operations.

The position requires a high school diploma and strong organizational skills; experience with data entry and confidentiality is preferred. The incumbent will work closely with the Program Manager to coordinate care.