Administrative Assistant - Permits & Customer Service

State of Alaska; Anchorage (AK); On-site; USD 38,000 - 54,000; Full time

Job summary

State of Alaska’s Alcohol and Marijuana Control Office (AMCO) seeks an Administrative Assistant 1 in Anchorage to deliver friendly, customer-focused service in a small three-person team. You will guide applicants through permit intake and assist with accurate marijuana handler permit creation, contributing to safer, well-regulated communities across Alaska.

The role emphasizes strong communication, organization, and the ability to work under minimal supervision while supporting the AMCO mission

Qualifications

• Six months of advanced clerical work experience.
• Or six months of post-secondary education or vocational training to meet qualifications.
• Examples of advanced clerical tasks include reviewing documents and preparing forms.

Responsibilities

• Provide exceptional, personalized customer service in person and by phone.
• Guide applicants through the alcohol permit intake process.
• Create marijuana handler permits with accuracy and care.

Skills

Oral and written communication

Active listening

Multi-tasking and organization

Education

Six months of post-secondary education

Six months of advanced clerical experience

Job description

State of Alaska’s Alcohol and Marijuana Control Office (AMCO) seeks an Administrative Assistant 1 in Anchorage to deliver friendly, customer-focused service in a small three-person team. You will guide applicants through permit intake and assist with accurate marijuana handler permit creation, contributing to safer, well-regulated communities across Alaska.

The role emphasizes strong communication, organization, and the ability to work under minimal supervision while supporting the AMCO mission