Permit Intake & Administrative Assistant

Holland America-Princess (Holland America Dawson City Inn); Anchorage (AK); On-site; USD 48,000 - 66,000; Full time

Job summary

The Alcohol and Marijuana Control Office (AMCO) in Alaska is seeking a motivated administrative professional to deliver exceptional customer service, in person or via phone. You will guide applicants through the alcohol permit intake and efficiently create marijuana handler permits with accuracy.

Join a small, dedicated team in Anchorage, on the 16th floor of the Atwood Building, with easy access to parks and lunch spots.

Qualifications

• Six months of advanced clerical experience or equivalent with State of Alaska or another employer.
• Six months of post-secondary education, vocational education, or advanced-level clerical experience (3 semester/4 quarter hours = 1 month).

Responsibilities

• Deliver exceptional customer service in person or by phone.
• Guide applicants through the alcohol permit intake process.
• Efficiently create marijuana handler permits with accuracy and care.
• Review and respond to inquiries, directing them to appropriate staff when needed.
• Maintain accurate records and documentation for regulatory compliance.

Skills

Customer service

Oral communication

Written communication

Active listening

Multitasking

Organization

Attention to detail

Work under pressure

Education

Post-secondary education (6+ months)

Job description

The Alcohol and Marijuana Control Office (AMCO) in Alaska is seeking a motivated administrative professional to deliver exceptional customer service, in person or via phone. You will guide applicants through the alcohol permit intake and efficiently create marijuana handler permits with accuracy.

Join a small, dedicated team in Anchorage, on the 16th floor of the Atwood Building, with easy access to parks and lunch spots.