Administrative Assistant - PDD Malden

Committee for Public Counsel; United States; Hybrid; USD 42,000 - 64,000; Full time

Job summary

The Committee for Public Counsel Services (CPCS) in Malden, MA, seeks a full-time Administrative Assistant to support attorneys handling indigent criminal cases. You will open/close files, process documents, and manage calls with diverse stakeholders while maintaining confidential records.

Remote work is feasible with reliable internet; must be highly organized, detail‑oriented, and proficient in Word/Excel. Prior legal office exposure and language skills are highly valued.

Qualifications

• One year of administrative work or an associate’s degree in business administration or public administration.
• Access to reliable home internet for remote work.
• Typing speed of 50–60 WPM preferred.
• Familiarity with advanced Word formatting and editing, and Microsoft Excel.
• Legal office experience is a plus.
• Foreign language skills strongly preferred.
• Highly organized, creative, and detail‑oriented.
• Excellent communication, interpersonal, and organizational skills.
• Ability to communicate effectively with internal and external contacts at all levels, especially with diverse and underrepresented groups.
• Flexibility, strict adherence to confidentiality, and teamwork capability.

Responsibilities

• Open and close cases, including running conflict checks.
• Word process documents such as CORI requests, subpoenas, motions, letters, and running sheet entries.
• File, fax, photocopy, scan, and shred documents, transcription requests, and other record requests as necessary.
• Provide telephone and reception services.
• Communicate effectively with internal and external contacts at all levels, especially with diverse and underrepresented groups.
• Perform other duties as assigned.

Skills

Administrative work

Typing 50–60 WPM

Word formatting & editing

Microsoft Excel

Microsoft Word

Foreign language skills

Communication skills

Interpersonal skills

Organizational skills

Confidentiality

Education

Associate’s degree or higher in business administration/public administration

Tools

Microsoft Word

Microsoft Excel

Job description

Position Overview

The Committee for Public Counsel Services (CPCS) is Massachusetts’s public defender agency. The Public Defender Division in Malden is seeking a full‑time Administrative Assistant to support attorneys who provide legal representation and advocacy to indigent adults in criminal misdemeanor and felony cases. The role reports to the Supervising Administrative Assistant.

Qualifications & Skills

• One year of full‑time or equivalent part‑time administrative work, or an associate’s degree or higher in business administration, business management, or public administration (partial credit for coursework).
• Access to reliable home internet sufficient for remote work.
• Typing speed of 50–60 WPM preferred.
• Familiarity with advanced Word formatting and editing, and Microsoft Excel.
• Legal office experience is a plus.
• Foreign language skills strongly preferred.
• Highly organized, creative, and detail‑oriented.
• Excellent communication, interpersonal, and organizational skills.
• Ability to communicate effectively with internal and external contacts at all levels, especially with diverse and underrepresented groups.
• Flexibility, strict adherence to confidentiality, and teamwork capability.

Responsibilities

• Open and close cases, including running conflict checks.
• Word process documents such as CORI requests, subpoenas, motions, letters, and running sheet entries.
• File, fax, photocopy, scan, and shred documents, transcriptions, transcript requests, and other record requests as necessary.
• Provide telephone and reception services.
• Communicate effectively with internal and external contacts at all levels, especially with diverse and underrepresented groups.
• Perform other duties as assigned.

EEO Statement

The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by TitleVII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow‑Huang, at [e-mail].