Administrative Assistant - PDD Malden

Commonwealth of Massachusetts; United States; Hybrid; USD 51,000 - 88,000; Full time

Job summary

The Committee for Public Counsel Services (CPCS) is seeking an Administrative Assistant for the Public Defender Division (PDD) Malden Office to support attorneys providing representation to indigent adults in criminal matters. The role reports to the Supervising Administrative Assistant in a full-time capacity.

Responsibilities include opening/closing cases, preparing documents, managing communications, and maintaining confidentiality while engaging with diverse stakeholders.

Qualifications

• One year of full-time administrative work experience or equivalent part-time experience.
• An Associate’s or higher degree in business administration, business management, or public administration may substitute for the required experience.

Responsibilities

• Opening and closing cases, including conflict checks.
• Word processing for CORI requests, subpoenas, motions, letters, and entry of running sheets.
• Filing, faxing, photocopying, scanning, shredding, and transcription requests as needed.
• Provide telephone and reception services.
• Communicate effectively with internal and external contacts across diverse groups.
• Other duties as assigned.

Skills

Organizational skills

Detail oriented

Interpersonal skills

Communication skills

Typing 50-60 wpm

Microsoft Word

Microsoft Excel

Confidentiality

Foreign language skills

Education

Associate degree in business administration/public administration

Associate degree or higher may substitute for experience

Tools

Microsoft Excel

Microsoft Word

Word processing

Job description

Administrative Assistant - PDD Malden-(260004SU)Description

The Committee for Public Counsel Services (CPCS), the public defender agency for Massachusetts, is seeking to fill an Administrative Assistant position for its Public Defender Division(PDD) Malden Office.PDD provides legal representation to adults in criminal court cases, including District, Municipal, and Superior Court.

We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all.

Our Values

• Courage
• Accountability
• Respect
• Excellence

DIVERSITY AND INCLUSION MISSION STATEMENT

CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equityand inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well‑beinning of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility of each member of the CPCS community.

AGENCY OVERVIEW

CPCSis the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, family regulation, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters.

The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS staff to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics.

OFFICE OVERVIEW

The Public Defender Division Malden Office is located in Middlesex County and is approximately four miles away from downtown Boston. The office is centrally located in the heart of the Malden civic center and has excellent highway accessibility (Route 93, Route 28, and Route 60) while also being in close proximity to the Malden Square MBTA train station and a MBTA bus stop.

Please access our webpage here: https://www.publiccounsel.net/dir/malden-dist-pd/

POSITION OVERVIEW

The Public Defender Division is seeking to fill an Administrative Assistant position to work withattorneyswho provide legal representation and advocacy toindigent adults in criminal misdemeanor and felony cases in area courts.

This is a full‑time position and reports to the Supervising Administrative Assistant.

RESPONSIBILITIES

• Opening and closing cases, including running conflict checks;
• Word processing, including preparation of CORI requests, subpoenas, motions, letters, running sheet entries, etc.;
• Filing, faxing, photocopying, scanning, and shredding documents, transcriptions and transcript requests and other document and record requests as necessary;
• Providing telephone and reception services;
• Communicating effectively with internal and external contacts at all levels, and across diverse and underrepresented groups; and,
• Other duties as assigned.

MINIMUM ENTRANCE REQUIREMENTS

Applicants must have at least (A) one year of full‑time, or equivalent part‑time, experience in administrative work or (B) any equivalent combination of the required experience and the substitutions below:

Substitutions

• An Associate’s or higher degree with a major in business administration, business management, or public administration may be substituted for the required experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.Applicants must also have access to home internet access sufficient to work remotely.

QUALIFICATIONS/SKILLS

The ideal candidate will be a person who is highly organized, creative and detail oriented, enjoys interacting with people in a friendly work environment, and will take satisfaction from working in an agency whose commitment is to protect the fundamental legal rights of indigent persons.

• Communicating effectively with internal and external contacts at all levels, and across diverse and underrepresented groups;
• Strong communication, organizational, and detail skills;
• Excellent interpersonal and communication skills, including the ability to interact effectively with diverse colleagues at all levels of the agency, and the ability to work as an effective team member;
• Flexibility, and strict adherence to confidentiality;
• Typing skill of 50 to 60 wpm preferred;
• Familiarity with advanced Word formatting and editing, and Microsoft Excel;
• Legal office experience a plus; and,
• Foreign language skills are strongly preferred.

EEO Statement

The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow‑Huang, at [e-mail]

Job Information

Official Title: Administrative Assistant- CJCPrimary Location

: United States-Massachusetts-Malden-6 Pleasant St Ste 417Job

: Legal ServicesAgency

: Committee for Pub Counsel SrvcSchedule

: Full-timeShift

: DayJob Posting

: Oct 22, 2026, 6:22:51 PMNumber of Openings

: 1Salary

: 50,500.00 - 87,956.00 YearlyIf you have Diversity,

Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Sandra DeBow-Huang - 6174826212Potentially Eligible for a Hybrid Work Schedule: Yes