Administrative Assistant Part-Time

Blue Ridge Area Food Bank; Verona (VA); On-site; USD 28,000 - 30,000; Part time

Job summary

Blue Ridge Area Food Bank is seeking an Administrative Assistant to serve as the welcoming first point of contact at the Verona headquarters. The role includes reception duties, volunteer coordination support, and clerical tasks for the Volunteer Manager and Administrative Services Manager.

You will handle volunteer communications, assist with donations, manage mail, and support inventory and facility needs. The position is part-time with flexible hours, paying $20.00–$22.00 per hour.

Qualifications

• Excellent customer service and phone communication.
• Ability to interact with people from diverse backgrounds.
• Proficiency with MS Office 365 (Outlook/Word/Excel); familiarity with Teams/Zoom.
• Excellent attention to detail and organizational skills.
• Ability to handle confidential information.
• Ability to manage multiple tasks.

Responsibilities

• Greet visitors and serve as first point of contact at Verona headquarters.
• Screen volunteer emails and calls, directing routine requests to staff or voicemail.
• Coordinate cancellations and rescheduling for the WR warehouse volunteers.
• Manage volunteer kiosks, including setup and badge printer rolls.
• Assist with donations handling, weigh and record donations, and issue receipts.
• Sort mail and manage donor gifts in the donation system and reconcile deposits.
• Monitor inventory and restock office supplies and equipment.

Skills

Customer service

Communication

MS Office 365

Data entry

Confidentiality

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office 365

Outlook

Word

Excel

Teams

Zoom

Job description

The Blue Ridge Area Food Bank is seeking an experienced Administrative Assistant to serve as a welcoming first point of contact at the Food Bank's Verona headquarters.

In this role, you will be the first point of contact for visitors, volunteers, agency personnel, and guests entering the Food Bank, as well as for incoming telephone calls. You will help create a warm, welcoming, and professional environment for everyone who visits or contacts the Food Bank.

This position also provides administrative and clerical support to the Volunteer Manager (WR) and Administrative Services Manager.

Key Responsibilities

• Monitor the volunteer email inbox and screen incoming volunteer emails and phone calls, responding to routine requests and directing others to the appropriate staff member or voicemail.
• Communicate with volunteers and staff to manage cancellations and rescheduling of individual volunteers for the WR warehouse.
• Forward group volunteer requests to the appropriate Volunteer Manager based on region.
• Manage volunteer kiosks, including daily setup, troubleshooting with volunteers, and ordering or replacing badge printer rolls.
• Manage requests for emergency food boxes, including providing resources and referrals to partner pantries in the appropriate area.
• Assist individuals and businesses with walk-in food and financial donations, including weighing food donations, maintaining appropriate records, and providing receipts for food received.
• Assist with organizing and sorting incoming mail; separate and sort donations and gifts by donor campaign; run adding-machine tapes for each batch; reconcile gift deposits; and enter daily deposit data into the Ceres database.
• Assist with monitoring inventory of office and facility supplies, materials, and equipment, including ordering, unpacking, restocking, and organizing office, facility, and kitchen supplies.

Required Skills and Qualifications

• Excellent customer service skills and comfort communicating by phone.
• Ability to effectively interact and communicate with people from diverse backgrounds.
• Proficiency with Microsoft Office 365, including Outlook, Word, and Excel; familiarity with video conferencing platforms such as Teams and Zoom; and the ability to navigate the BRAFB website as a resource.
• Excellent attention to detail and organizational skills.
• Ability to appropriately handle confidential information.
• Ability to manage multiple and varied tasks.
• Willingness to complete repetitive tasks as needed.
• Ability to learn and use a variety of general office equipment.
• Ability to work both independently and collaboratively as part of a team.
• Commitment to maintaining a professional work environment.
• Ability to bend and occasionally lift up to 10 pounds.
• High school diploma or equivalent.

Schedule and Compensation

The Administrative Assistant is a part-time position, working approximately 16-21 hours per week, with flexible hours Monday through Friday.

The hiring range is $20.00-22.00 per hour.

The position will be open until filled. To learn more about the Food Bank, visit www.brafb.org.

About the Blue Ridge Area Food Bank

The Blue Ridge Area Food Bank is a respected, regional nonprofit providing nourishing food and hope to neighbors living with food insecurity. Founded in 1981, the Food Bank serves 25 counties and eight cities in central and western Virginia out of four distribution centers in Winchester, Lynchburg, Charlottesville, and Verona, our headquarters. We provide food to 177,000 visitors each month through a partner network of more than 400 community partners. Total revenues of approximately $65 million and an operating budget of $17 million support the work of more than 75 employees.

The Food Bank is fundamentally committed to the diversity of our staff. We believe diversity is excellence expressing itself through every person's perspective and lived experiences. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

EOE