The administrative assistant will support a fast-paced CEO and be responsible for a broad range of generalist HR administrative and coordinator duties. This position requires initiative, judgment, independent decision-making, and guest service skills. The professional must project warmth and enthusiasm toward internal and external visitors. Additionally, the person will be a proactive team member by volunteering and participating in events and committees, providing input and suggestions.
Responsibilities
Responsibilities include but are not limited to:
- Answer, screen, and route telephone calls using appropriate etiquette.
- Assist in responses to internal/external guests, including letters, phone calls, and coordination of in-person service recovery.
- Serve as an HR partner, assisting in recruitment, onboarding, benefits enrollment and administration, employee record keeping, and training administration.
- Incorporate creative approaches to projects by taking initiative and working independently.
- Prepare reports and special projects, including data collection, coordination, final copy preparation, and distribution.
- File active and inactive employee documents and records.
- Respond to employee and applicant inquiries courteously and professionally within 24 hours.
- Familiarize with all department functions within the casino to communicate effectively and accurately.
- Develop messages and use communication channels to ensure consistent and comprehensive messaging.
- Perform other duties as assigned, including drafting letters, tracking staff and manager schedules, and managing the CEO's calendar.
Qualifications
- Bachelor's degree or equivalent combination of education and/or experience.
- Two years of clerical/administrative experience in Human Resources preferred.
- Advanced computer skills, including Microsoft Office (Word, Excel, Outlook); PowerPoint and Visio are strongly preferred.
- Experience in the hospitality/entertainment industry is a plus.
- Ability to work well in a team and independently.
- Flexible schedule including nights, weekends, and holidays.
- Ability to handle stressful situations and complex communication professionally.
- Adherence to regulatory, departmental, and company policies ethically.
- Maintain confidentiality of sensitive information.
- Support HR team with additional duties and projects as needed.
- Assist with receptionist duties and special projects.
- Excellent organizational and multitasking skills.
- Proficiency in English (written and verbal); Spanish is a plus.
- High energy, creativity, and ability to multitask in a fast-paced environment.
Benefits
- Health Care Plan (Medical, Dental, Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary, AD&D)
- Paid Time Off (Vacation, Sick, Holidays)
- Family Leave (Maternity, Paternity)
- Short and Long Term Disability
- Work From Home
- Free Food & Snacks
- Wellness Resources