Virtual Executive Assistant

Mass Markets; Los Angeles (CA); Remote; USD 50,000 - 75,000; Full time

Job summary

A leading BPO company is seeking a Virtual Executive Assistant to support senior managers with high-level administrative tasks. This remote role requires excellent organizational and communication skills, with responsibilities including managing schedules, travel arrangements, and providing comprehensive support to enhance business efficiency.

Benefits

Paid time off

Health coverage

Retirement plans

Career growth opportunities

Paid training

Qualifications

• Proven experience as an Executive or Personal Assistant, preferably within a BPO.
• Excellent command of English and discretion in handling confidential information.
• Strong organizational skills and ability to multitask.

Responsibilities

• Manage complex and busy schedules.
• Provide comprehensive administrative support.
• Arrange travel and handle confidential information.

Skills

Time Management

Attention to Detail

Communication

Organizational Skills

Problem Solving

Tools

MS Office

Job description

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and innovation, we have established ourselves as a trusted industry partner.

We are seeking a highly organized, detail-oriented Virtual Executive Assistant to join our remote team. In this role, you will support our senior managers with high-level administrative tasks, including managing calendars, travel arrangements, and expense reports.

The ideal candidate should be well-organized, with excellent time management skills and the ability to act independently. Your contribution will enhance our business efficiency by providing personalized and timely support to our executives.

Hours

Monday, Friday, Tuesday 2pm - 10pm EST; Saturday, Sunday 10am - 7pm EST

Application Process: Please complete our full application on the company careers page, including screening questions and a brief pre-employment test.

Key Responsibilities

1. Manage complex and busy schedules
2. Coordinate planning, logistics, and operations
3. Provide comprehensive administrative support
4. Arrange individual and group travel
5. Handle confidential information with discretion
6. Support data entry, project assistance, event planning, filing, correspondence, and mail handling
7. Organize meetings from start to finish
8. Screen calls, prepare documents, handle bill payments, and maintain records
9. Perform errands as needed
10. Create and maintain action items and follow-ups
11. Assist with Chief of Staff duties and project management
12. Support procurement and logistics tasks

Candidate Qualifications

• Proven experience as an Executive or Personal Assistant, preferably within a BPO
• Excellent command of English
• Discretion in handling confidential information
• Knowledge of office management systems and procedures
• Proficiency in MS Office (Excel, PowerPoint)
• Strong time management and prioritization skills
• Attention to detail and problem-solving skills
• Excellent communication skills
• Strong organizational skills and ability to multitask
• High-speed internet connection (20Mbps+)

Compensation and Benefits

We offer competitive compensation based on experience, along with benefits including paid time off, incentives, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, and a supportive work environment.

Physical Requirements

This role is primarily sedentary, involving sitting/standing for long periods, operating office equipment, and occasional movement within the office.

Conditions of Employment

• Legal authorization to work in the job location
• Willingness to undergo background checks and drug screening

Equal Opportunity Statement

MCI is committed to a diverse and inclusive workplace, providing equal employment opportunities and reasonable accommodations for qualified individuals with disabilities.

About MCI

MCI helps clients improve customer experience and operational performance through innovative BPO solutions, with a strong growth record and a diverse portfolio of services and locations worldwide.

This description provides a general overview of the role. Additional duties may be assigned as needed. The job description is subject to change, and employment is at-will.