Administrative Assistant: IV/Service Coordinator

Spectraforce Technologies, Inc.; El Cajon (CA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Spectraforce Technologies, Inc. is seeking an Administrative Assistant IV/Service Coordinator in El Cajon, CA. The role offers hybrid work with in-office Mon-Thu and remote Fridays, supporting Service Planning and coordinating field crews.

You will handle inbound calls and emails, manage schedules, print plans, and maintain project status updates. A high school diploma and at least two years of customer service experience are required, with strong communication and MS Office skills.

Qualifications

• Two years of customer service experience.
• Strong communication skills and MS Office proficiency.
• Ability to schedule crews and coordinate field activities.

Responsibilities

• Answer phones and emails; schedule crews for gas and electric.
• Provide Administrative support to Service Planning.
• Print plans/maps and work on special assignments.

Skills

Customer service

MS Outlook

MS Word

Typing

Scheduling crews

Communication skills

Multi-tasking

Education

High school diploma

Tools

Excel

Job description

Job Title

Administrative Assistant: IV/Service Coordinator

Duration

12 months (With a posiibility to extend for another 12 months)

Location

El Cajon, CA (Hybrid - Monday through Thursday, with Friday being remote)

Schedule

6:30 AM - 3:30 PM

Description

• Provide Administrative support to Service Planning.
• Two years of customer service.
• Duties include answering incoming phone calls, emails. Handle customer inquiries on project status, scheduling trench inspections, Gas and Electric Crews.
• Printing plans maps. Work on special assignments.
• Strong communication skills, organizational skills, MS Outlook, Word and typing.

Top 3 skills

• Technical problem solving. Customer focus, multi-tasking

Day to Day

• Answer phones, schedule crews for both gas and electric, strong customer service skills required, printing plans, typing, word, excel experience.
• Highschool diploma required