Administrative Assistant: IV

Spectraforce Technologies, Inc.; San Diego (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Spectraforce Technologies, Inc. is seeking an Admin Assistant IV/Service Coordinator in San Diego, CA for a 12-month duration. The role involves assisting customers with job inquiries, scheduling, coordinating with field crews, answering calls and emails, processing refunds, and maintaining fielding calendars.

High school diploma is required; strong customer service and adaptability are valued to handle changes in the role efficiently.

Qualifications

• High school diploma required.
• Customer service experience is preferred.
• Ability to learn new processes quickly.

Responsibilities

• Assist customers with questions regarding jobs.
• Schedule jobs and coordinate with crews.
• Answer phones and emails from customers.
• Process refunds as needed.
• Schedule fielding calendars.

Skills

Customer service

Phone experience

Willing to learn

Adaptability

Education

High school diploma

Job description

Job Title-Admin Assistant IV/Service Coordinator

Duration-12 months

Location-San Diego,CA

Day to Day:

Service Coordinator- assist customers with questions regarding jobs, scheduling jobs, working with the crews when they have questions, answering phones and emails on customer inquiries, issuing refunds, scheduling fielding calendars

• Top qualities the HM is looking for: Customer service skills (previous phone experience a plus), willing to learn the role, and adaptability to change.
• Highschool diploma required