Administrative Assistant - Installation Scheduling, Bilingual

Atlanta Flooring Design Centers; Charlotte (NC); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Bi-weekly payroll

Health, dental & vision plans after 60

Insurance after 60 days

401(K) with match

Paid Time Off from start

Job summary

Atlanta Flooring Design Centers in Charlotte, NC seeks an Installation Scheduling Administrative Assistant to handle clerical tasks for installation services, coordinating with subcontractors, scheduling coordinators, and warehouse staff to keep projects moving.

You will track installs with daily summaries, update records, and report issues to the service representative. The role requires self-motivation and the ability to work independently in a fast-paced environment.

Qualifications

• Spanish fluency required.
• Professional appearance and demeanor.
• Strong communication and interpersonal skills.
• Excellent organizational skills.

Responsibilities

• Manages inbound communication (phone, email, and correspondence) for the builder division.
• Manages paperwork and records; prepares forms and reports as needed.
• Maintains organized records and files; ensures proper storage and retrieval.
• Collects and reviews samples of defective materials and reports findings to the Claims department.
• Performs other duties as assigned.

Skills

Spanish fluency

Communication skills

Organizational skills

Professional appearance

Interpersonal skills

Job description

Job DetailsJob Location: Charlotte - Charlotte, NC 28216Position Type: Full TimeJob Shift: DayJob Category: Admin - Clerical

The Installation Scheduling Administrative Assistant performs clerical and administrative tasks for the installation services, with impact on all facets of our organization. The individual selected for this position will work in a fast-paced environment with subcontractors, scheduling coordinators, office and warehouse personnel, ensuring that all jobs reach completion. The Installation Scheduling Administrative Assistant will track the progress of every install using job summary reports and communicate issues to the service representative on a daily basis; update our database with notes and data entry. This position requires someone who is self-motivated and who can work independently.

RESPONSIBILITIES:

• Manages inbound communication, such as phone calls, e-mails, and other correspondence for the builder division
• Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed
• Develops a system for maintaining organized records and files and ensures files are maintained appropriately
• Collects and reviews samples of defective materials and report findings to the Claims department.
• Performs other duties as assigned

BENEFITS:

• Bi-weekly payroll via direct deposit
• Eligible to participate in group health, dental & vision insurance plans after 60 days full-time employment
• Supplemental life, accident, cancer and short-term disability insurance available after 60 days full-time employment
• Retirement Plans: Employee Stock Ownership Plan and 401(K) with match
• Paid Time Off (PTO) from first day of employment

Qualifications

• Spanish fluency required
• Professional appearance and demeanor
• Communication and interpersonal skills to work effectively with clients, staff, vendors, and others
• Strong organizational skills