Administrative Assistant III (Surgery Coordinator) - Comprehensive Ophthalmology & Same Day Care, Westwood

University of California; Los Angeles (CA); Presencial; USD 44.000 - 63.000; Jornada completa

Descripción de la vacante

University of California seeks an Administrative Assistant III/Surgery Coordinator to oversee all aspects of surgical coordination for ophthalmology services and to ensure a concierge-level patient experience. You will schedule procedures, testing, and appointments, verify insurance, and guide patients through pre- and post-operative steps.

The role requires strong organization, exceptional communication, and the ability to handle a fast-paced environment with interruptions.

Formación

• 2 years experience working in a medical practice, preferably ophthalmology or other surgical specialty, and preferably experience with surgical scheduling.
• Ability to explain complex surgical scheduling and authorization processes to patients in a clear and supportive manner.
• Experience providing front office and patient registration support, and working with EMRs.
• Working knowledge of current patient billing practices including familiarity with managed care plans and governmental plans.
• High School Diploma and/or equivalent combination of education and experience.
• Excellent organizational skills to assure consistently effective and accurate scheduling of surgeries, communications with patients, co-workers and surgeons.
• Excellent interpersonal skills including the ability to deal effectively and in a positive manner with patients of varying backgrounds and temperaments, physicians and staff.
• Excellent verbal communication skills to facilitate the scheduling process and instructing patients about the process.
• Ability to prioritize work effectively and follow-through on tasks with minimal supervision.
• Strong organizational skills in maintaining records to facilitate sharing records with co-worker.
• Flexible personality and the ability to function well despite numerous interruptions.
• Ability to work well under the stress of occasional emergencies that need immediate scheduling.

Responsabilidades

• Coordinate and schedule patient surgical procedures for assigned faculty physicians.
• Schedule all required testing and appointments.
• Verify patient insurance coverage and obtain necessary prior authorizations.
• Serve as a patient liaison, guiding patients through the pre- and post-operative process.
• Maintain accurate documentation and patient records within the electronic medical record system.
• Provide general clinic and administrative support as needed to ensure smooth daily operations.

Conocimientos

Medical scheduling

Front office

EMR

Patient communication

Insurance/billing

Scheduling coordination

Organizational skills

Interpersonal skills

Educación

High School Diploma

Herramientas

EMR software

Descripción del empleo

Description

We are seeking a highly organized and patient-centered Administrative Assistant III/Surgery Coordinator to oversee all aspects of surgical coordinating for ophthalmologists in our Ophthalmology's Comprehensive & Same Day Careclinic and ensuring a concierge-level patient experience. Responsibilities include, but are not limited to:

• Coordinate and schedule patient surgical procedures for assigned faculty physicians
• Schedule all required testing and appointments
• Verify patient insurance coverage and obtain necessary prior authorizations
• Serve as a patient liaison, guiding patients through the pre- and post-operative process
• Maintain accurate documentation and patient records within the electronic medical record system
• Provide general clinic and administrative support as needed to ensure smooth daily operations

Salary Range: $31.88-45.66 Hourly

Qualifications

• 2 years experience working in a medical practice, preferably ophthalmology or other surgical specialty, and preferably experience with surgical scheduling.
• Ability to explain complex surgical scheduling and authorization processes to patients in a clear and supportive manner.
• Experience providing front office and patient registration support, and working with EMRs.
• Working knowledge of current patient billing practices including familiarity with managed care plans and governmental plans.
• High School Diploma and/or equivalent combination of education and experience.
• Excellent organizational skills to assure consistently effective and accurate scheduling of surgeries, communications with patients, co-workers and surgeons.
• Excellent interpersonal skills including the ability to deal effectively and in a positive manner with patients of varying backgrounds and temperaments, physicians and staff.
• Excellent verbal communication skills to facilitate the scheduling process and instructing patients about the process.
• Ability to prioritize work effectively and follow-through on tasks with minimal supervision.
• Strong organizational skills in maintaining records to facilitate sharing records with co-worker.
• Flexible personality and the ability to function well despite numerous interruptions.
• Ability to work well under the stress of occasional emergencies that need immediate scheduling.