Administrative Assistant III (Surgery Coordinator) - Cataract & Refractive Surgery, Westwood

University of California - Los Angeles Health; Los Angeles (CA); Presencial; USD 44.000 - 63.000; Jornada completa

Descripción de la vacante

University of California in Los Angeles is seeking a Surgery Coordinator for ophthalmology Cataract & Refractive Surgery clinic to oversee all surgical coordinating and ensure a concierge-level patient experience. Responsibilities include scheduling procedures, coordinating pre-operative testing, and guiding patients through pre- and post-operative care.

The role requires strong organizational, interpersonal, and verbal communication skills, with the ability to manage multiple tasks, prioritize

Formación

• 2 years experience in a medical practice, preferably ophthalmology or other surgical specialty.
• Experience with surgical scheduling and current patient billing practices including managed care and government plans.
• Excellent organizational and scheduling skills to handle surgeries and communications with patients, staff and surgeons.
• Strong interpersonal and verbal communication skills to guide patients through processes and coordinate with team members.

Responsabilidades

• Coordinate and schedule patient surgical and laser procedures for assigned faculty physicians.
• Schedule required pre-operative testing and appointments.
• Verify patient insurance coverage and obtain necessary prior authorizations, and provide guidance on billing.
• Serve as a patient liaison, guiding patients through the pre- and post-operative process.
• Maintain accurate documentation and patient records within the electronic medical record system.
• Provide general clinic and administrative support to ensure smooth daily operations.

Conocimientos

Organizational skills

Interpersonal skills

Verbal communication

Prioritization

Stress management

Educación

High School Diploma

Descripción del empleo

Description

We are seeking a highly organized and patient-centered Surgery Coordinator to oversee all aspects of surgical coordinating for ophthalmologists in our Cataract & Refractive Surgery clinic and ensuring a concierge-level patient experience. Responsibilities include, but are not limited to:

• Coordinate and schedule patient surgical and laser procedures for assigned faculty physicians
• Schedule required pre-operative testing and appointments
• Verify patient insurance coverage and obtain necessary prior authorizations, and provide guidance on billing
• Serve as a patient liaison, guiding patients through the pre- and post-operative process
• Maintain accurate documentation and patient records within the electronic medical record system
• Provide general clinic and administrative support as needed to ensure smooth daily operations

Salary Range: $31.88-45.66 Hourly

Qualifications

Required:

• 2 years experience working in a medical practice, preferably ophthalmology or other surgical specialty, and preferably experience with surgical scheduling.
• Working knowledge of current patient billing practices including familiarity with managed care plans and governmental plans.
• High School Diploma and/or equivalent combination of education and experience.
• Excellent organizational skills to assure consistently effective and accurate scheduling of surgeries, communications with patients, co-workers and surgeons.
• Excellent interpersonal skills including the ability to deal effectively and in a positive manner with patients of varying backgrounds and temperaments, physicians and staff.
• Excellent verbal communication skills to facilitate the scheduling process and instructing patients about the process.
• Ability to prioritize work effectively and follow-through on tasks with minimal supervision.
• Strong organizational skills in maintaining records to facilitate sharing records with co-worker.
• Flexible personality and the ability to function well despite numerous interruptions.
• Ability to work well under the stress of occasional emergencies that need immediate scheduling.